Career opportunities at Onko Chishin Co., Ltd. can be found on our official page below: https://x.gd/UO37Y

We have staff who speak English, though they are not present at all times. Please kindly note that we may occasionally assist you using translation applications.

There is no curfew. However, the main entrance may be temporarily locked during night patrols or when staff are away from the entrance area.

[The Big Hakuba Store] Offers clothing and daily necessities as well. Approx. 4 minutes by car. [Hapia A-Coop Hakuba Store] Offers locally grown vegetables, fruits, and souvenirs. Approx. 5 minutes by car.

If you know which item you wish to order, please feel free to contact us.
TEL: +81-261-85-5166 (10:00 - 18:00)
Email: [email protected]

For details regarding maintenance schedules and closure dates, please kindly contact us by phone or email.
TEL: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

The entrance fragrance and bath amenities were crafted by Tomoko Saito, an aroma designer at TS AROMATIQUE STUDIO. Inspired by her visit to Hakuba and her firsthand experience of its local terroir, this bespoke scent incorporates essential oils extracted from grapes, offering a delicate touch of grape fragrance.

Fax: +81-261-85-5167

While there are no tennis courts on the hotel premises, facilities are available at the Hakuba Village Outdoor Green Park, located approximately a 7-minute drive from the hotel.

We currently do not offer any yoga programs or classes at Hotel La Vigne Hakuba.

We apologize for the inconvenience. Please contact us directly by telephone or email.
TEL: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

Yes, our Concierge Desk is located in the 1st floor lobby of Hotel La Vigne Hakuba.

The building has 5 floors.
Guest rooms are located on the 2nd to 5th floors.

For details regarding scheduled closing days, please feel free to contact us by phone or email.
TEL: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

We apologize for the inconvenience, but please contact us directly by phone or email.
TEL: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

We offer lift tickets for Happo-one Snow Resort and S-CLASS tickets for Hakuba Iwatake Snow Field.
*Subject to confirmation (details will be finalized around autumn before the season starts).

• Lawson Shinshu Hakuba Happo: 3 minutes by car / 17 minutes on foot
• Seven-Eleven Hakuba Misorano: 3 minutes by car / 18 minutes on foot

In Hakuba Village, due to differences in elevation, the autumn leaves can typically be enjoyed in stages from mid-September to early November.
The peak viewing season is usually from mid- to late October.
From late October to early November, visitors can also admire the magnificent "Three-Tiered Autumn Foliage" (a magical view combining the white of the first snowfall, the red of autumn leaves, and the green of evergreen trees).

Update (October 28, 2025): Although the leaves have been coloring slightly later than usual this year, the autumn colors have now reached the base of the mountains. With the first snowfall confirmed at higher elevations on October 27, guests can enjoy the beautiful three-tiered autumn foliage on clear days.

Please view the Hakuba Village live camera. You may check the weather information here.

In Hakuba Village, you can enjoy a wide variety of activities throughout all four seasons.
Please visit the links below for details.
[Green Season]
https://lavigne.by-onko-chishin.com/green/
[Snow Season]
https://lavigne.by-onko-chishin.com/snow/

Set against the majestic North Alps, Hakuba offers outdoor activities throughout the year and captivating scenery in every season. The surrounding region features rich natural landscapes such as the Azumino area, Karuizawa, and the Tateyama Kurobe area in Toyama Prefecture, alongside historical and cultural sightseeing spots.
Please see here for details.

Please find our contact details below.
Address: 3020-1116 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano
TEL: +81-261-85-5166
FAX: +81-261-85-5167
Email: [email protected]

Nearby ski resorts include Happo-one Ski Resort, Hakuba Goryu, and Hakuba47. Complimentary shuttle services are available to select ski resorts. For further details regarding the ski resorts, please visit: https://www.hakubavalley.com/

Safety deposit boxes are provided in all guest rooms for the secure storage of your valuable belongings during your stay.

Each room is provided with a microwave oven, though please note that it does not feature an oven function. It is available for your convenience in lightly heating or preparing simple meals.

We provide cylinder-type keys for guest rooms. Special attention has been given to the design of the key charms and keyholders. We would be delighted if they catch your eye during your stay with us.

Bed guards are available for loan. Please inform reception should you require one.

An electric kettle is provided in each guest room.

A refrigerator is provided in each guest room.

The windows in the guest rooms can be opened.

Skincare amenities, including lotion, facial cleanser, and makeup remover, are provided in your room.

An accessible (universal) restroom is located on the 1st floor.

Skincare amenities, including lotion, facial cleanser, and makeup remover, are provided in your room.

We kindly ask that visitors who are not registered guests refrain from entering the guest rooms. For meetings or visits, please make use of the lobby area.

Humidifiers are provided in all guest rooms.

The beds in our guest rooms are arranged as Hollywood Twin (two single beds placed side by side).
Should you wish to have them configured as a double bed, please inform us prior to your arrival.
While the beds cannot be moved directly against the wall, bed guards can be installed, so please feel free to consult with us in advance.

We have hair straighteners and curling irons available for rental. Kindly inform the reception if you wish to use one.

Except for a specific area of the 1st-floor restaurant, the hotel is designed without steps. A universal restroom is also located on the 1st floor. Within guest rooms, movement is basically step-free except when accessing the terrace; however, handrails and other assistance devices are unfortunately not provided.

We provide the Magnet Hair Pro Hair Dryer Zero Plus.

Each bedroom in our guest rooms is furnished with Hollywood Twin beds. Upon request, we can arrange the beds into a double setup. Please inform us in advance if you prefer this configuration. Twin-type rooms feature 1 bedroom, while Suite-type rooms offer 2 to 3 bedrooms.
Please check the layout of each room here:
https://lavigne.by-onko-chishin.com/rooms/

Coffee beans and brewing equipment are provided in each guest room.
Please enjoy the majestic views of Hakuba while savoring a freshly brewed cup of coffee.

Disposable amenities such as room slippers and toothbrushes may be taken home.

All guest room toilets are equipped with warm-water bidet features.

Body towels are available in all guest rooms as part of our in-room amenities.

Hair dryers are available in all guest rooms.

All guest rooms are equipped with a television.
You can enjoy terrestrial digital broadcasting as well as various streaming services on the room TV. Please note that logging in with your own account is required to use streaming services.

Shampoo, conditioner, and body wash are provided in each guest room.
Our bath amenities feature an original blend crafted by TS AROMATIQUE STUDIO (aroma designer Tomoko Saito). Inspired by her visit to Hakuba to experience its local terroir, the scent incorporates essential oils extracted from grapes, allowing you to enjoy a subtle grape fragrance.

Each guest room is equipped with a table or a desk.
For detailed information regarding room layouts and amenities, please visit the following page:
▶ Room Layout Guide (Japanese / English)

The guest rooms are located on the 2nd through 5th floors.

We regret to inform you that rice cookers are not provided.

Bed sizes are as follows (depending on room type):
(W) 110 cm × (L) 200 cm
(W) 120 cm × (L) 200 cm

Room sizes vary depending on the room type.
We offer a wide variety of rooms ranging from 53.96 sqm to 144.89 sqm, from twin rooms to suites.
For further details, please visit the following link:
https://lavigne.by-onko-chishin.com/rooms/

Our property features a condominium-style building structure designed with sound insulation between rooms in mind. While this offers a relatively peaceful and quiet environment, it is not completely soundproof, and sound may occasionally be heard depending on conditions.

Detailed floor plans for our suite rooms are available at the URL below. We hope this helps you visualize your stay with us.
https://lavigne.by-onko-chishin.com/rooms/

Baby cots, diaper pails, and bed guards are available for rental upon request.

We offer suite-type rooms suitable for up to four guests. Featuring spacious layouts, they are ideal for families or groups traveling together. For room layouts and further details, please visit the following link:
https://lavigne.by-onko-chishin.com/rooms/

Sofa beds can be provided depending on the room type: Standard Twin (1 bed), Superior Twin (1 bed), Deluxe Twin (1 bed), Superior Suite (2 beds). Please click here for more details and floor plans of our room types.

Bath towels and face towels are provided in your room.

Complimentary Wi-Fi is available throughout the hotel.

Except for a section of the 1st-floor restaurant, the hotel is designed to be step-free. An accessible universal toilet is also located on the 1st floor. Guests can move around inside the guest rooms without steps, except when accessing the terrace; however, please note that grab rails and other support features are unfortunately not installed.

Please note that Hotel La Vigne Hakuba does not offer seasoning rental or sales.

Yes, toothbrush sets are provided in the room according to the number of guests.

Yes, we have baby cots available for rent upon request.

We offer a variety of room types tailored to suit your stay style.
For details regarding room size, layout, and amenities, please refer to the official page below.

■ View Room Details
Japanese
English

The entire hotel, including balconies and terraces, is strictly non-smoking. A designated smoking area is available outdoors on the 1st floor.

We provide skincare products (toner, face wash, and makeup remover) from 'FAS', a fermented anti-aging care brand, in your room.

The capacity varies depending on the room type:
- La Vigne Suite: Up to 6 guests
- Junior Suite: Up to 4 guests
- Superior Suite: Up to 5 guests (includes 1 sofa bed)
- Standard Suite: Up to 4 guests
- Deluxe Twin: Up to 3 guests (includes 1 sofa bed)
- Superior Twin: Up to 3 guests (includes 1 sofa bed)
- Standard Twin: Up to 3 guests (includes 1 sofa bed)

Hotel La Vigne Hakuba offers a total of 38 guest rooms.

All guest rooms feature a fully equipped kitchen, including an IH cooking heater, refrigerator, microwave, electric kettle, and other cooking essentials.

We provide two-piece nightwear sets for your comfort.

All guest rooms are equipped with an IH cooktop, refrigerator, microwave, and electric kettle.

In addition, various kitchen utensils are available for loan upon request. Please feel free to ask our team.
<Kitchen Utensils>
Kitchen knife, cutting board, pot, frying pan, plastic wrap, ladle, spatula, kitchen shears, paper towels, dishwashing liquid

We provide nail clippers, sewing kits, extension cords, iron/ironing board, charging cables, plug adapters, curling irons, straight irons, ice pillows, ice packs, thermometers, cookware, baby cots, diaper pails, bed guards, and board games.
*Please note that items are limited in quantity and may be in use.

Depending on the room type, we offer rooms facing either the majestic Northern Alps or Hakuba Village.

[In-Room Facilities]
TV / Refrigerator / Washer-Dryer / Microwave / Humidifier / Kettle / Hair Dryer / Bidet Toilet / Teacups / Glasses / Safe (Complimentary) / Air Conditioning & Heating (Individual control) / Wi-Fi Access

Certainly. We would be delighted to welcome single guests and ensure you have a wonderful time enjoying our cuisine and wine at your leisure.

Information on restaurants within Hakuba Village can be found on the following website: https://hakubameshi.net/

Regarding the substitution of breakfast, we may be able to accommodate your request depending on your plan.
If you wish to make any changes, such as due to an early morning departure, please be sure to consult with us in advance.

Tel: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

While we do not have a dedicated plan, we would be delighted to offer proposals tailored to your budget and preferences. Please feel free to contact us.
We also have private dining rooms with capacities for 6 and 12 guests.
Tel: +81-261-85-5166 (10:00–18:00)
E-mail: [email protected]

Breakfast is served in a buffet style. Please enjoy a vibrant morning experience showcasing the rich terroir of Shinshu, featuring classic egg dishes, a fresh salad bar, Japanese selections, as well as live-cooking items such as buckwheat galettes freshly cooked on a teppan griddle and rice balls.

• Hours: 7:00–10:00 (Last Order 9:30)
<Sample Menu (Subject to seasonal changes)>
Hakuba buckwheat flour galette, Nanohana Miyuki egg omelet, Yatsugatake yogurt, homemade granola, fresh and warm Shinshu vegetables from contracted farms, Hakuba Shinshu salmon, Shinshu soba noodles, etc.

For information regarding restaurant availability, please kindly contact us by telephone or email.
TEL: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

Breakfast is served buffet style.
Breakfast rates vary depending on the season. Please contact us directly by email or phone for details.
Email: [email protected]
TEL: +81-261-85-5166 (10:00–18:00)

Dinner is available via room service.
In addition, DINING FÛDO on the 1st floor offers French and Teppanyaki course meals featuring seasonal Shinshu ingredients (advance reservation required). Business hours are 18:00–22:00 (L.O. 21:00). Please visit our official website for further details.
https://lavigne.by-onko-chishin.com/dining/

Dinner Venue & Hours
1F LA VIGNE DINING FÛDO
Hours: 18:00–22:00 (L.O. 21:00)

[French Cuisine]
We present course menus that carefully bring out the aromas, individuality, and local heritage of seasonal ingredients nurtured by the nature of Hakuba and Nagano Prefecture, elevated with modern French sensibilities. Please enjoy "Hakuba Gastronomy," savoring the climate and land of Shinshu with all five senses.

[Teppanyaki]
Featuring fresh local Shinshu ingredients, including Shinshu Premium Beef and seasonal vegetables cultivated in the cool highland climate. Enjoy the dynamic live experience as our chefs prepare your meal right before your eyes.

All course meals require advance reservation. Light meals designed to be paired with wine are also available. Please refer to our official website for details.

Children are welcome at our restaurant. High chairs are available, so please kindly inform us when making your reservation.
Please note that during the winter season, the Teppanyaki course is offered as an adult-only menu.

The à la carte menu varies depending on the season and ingredient availability.
As an example, you may view the menu on the following page:

https://lavigne.by-onko-chishin.com/dining/

Our French course and Teppanyaki dinners operate strictly by advanced reservation. Please click here for details and reservations.

The French course and Teppanyaki dinners require advance reservations at least two days prior to your arrival date. During the winter season, an à la carte menu is available for same-day dining. As peak hours can be quite busy, we kindly recommend reserving your table in advance.

We offer gelato from a local gelateria through our room service menu. Flavors change with the seasons, so please enjoy them during your stay.

While we do not have vending machines or a shop on the premises, alcoholic beverages may be ordered via room service.
Room Service Menu

If you wish to add breakfast, kindly inform reception by 10:00 PM on the previous day.

We regret to inform you that we are currently not open for lunch service.
If you are considering a group or tour booking, please feel free to contact the hotel directly.
Tel: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

While we do not have a dedicated bar, our dining venue, FÛDO, features a wine cellar showcasing over 1,000 carefully selected Japanese wines.
Please feel free to view our wine list here.

The dinner budget varies depending on the season and your selected course menu. Please check the following link for the latest information: https://lavigne.by-onko-chishin.com/dining/

While there are no cafes inside the hotel, there are several wonderful cafes in the surrounding area:
・Sounds Like Cafe (6-minute walk from the hotel)
・Penguin Cafe (5-minute walk from the hotel)
・Hakuba Roastery (15-minute walk from the hotel)

There are also many other unique cafes located throughout Hakuba Village.

We offer a room service menu including light meals for your enjoyment. In addition, all guest rooms are fully equipped with an IH cooktop, microwave, refrigerator, and electric kettle, allowing you to bring your own ingredients and enjoy cooking in your room.

Breakfast is served buffet-style. Please enjoy classic egg dishes, a fresh salad bar, traditional Japanese items, as well as buckwheat galettes and rice balls freshly prepared on the teppan grill. Experience a delightful morning filled with the rich terroir of Shinshu.
・Opening hours: 7:00–10:00 (L.O. 9:30)
<Sample Menu (Subject to seasonal availability)>
Hakuba buckwheat galette, Nanohana Miyuki egg omelet, Yatsugatake yogurt, homemade granola, fresh and warm Shinshu vegetables from contracted farms, Hakuba Shinshu salmon, Shinshu soba, etc.

We offer complimentary mineral water as well as a selection of local Shinshu beverages and juices.

Yes, the restaurant features 2 private rooms (capacity: 6 guests per room). They can accommodate up to 12 guests.

We regret to inform you that we are currently not open for lunch.

We serve local, seasonal Shinshu ingredients, including Shinshu Premium Beef and seasonal vegetables nurtured by the cool plateau climate. Please enjoy the dynamic teppanyaki experience prepared right before your eyes by our skilled chefs.

*Two seating times: 18:00 / 19:30
*Advance reservations are required at least 2 days prior to your visit.
*Prices vary depending on the season, so please contact us for details.
TEL: +81-261-85-5166 (10:00 - 18:00)
Email: [email protected]

Dinner Venue & Hours:
1F LA VIGNE DINING FÛDO
Operating Hours: 18:00 – 22:00 (L.O. 21:00)

[French Cuisine]
We present course menus that bring out the aroma, individuality, and spirit of seasonal ingredients nurtured by the nature of Hakuba and Nagano, elevated through modern French sensibilities. Please savor "Hakuba Gastronomy," experiencing the climate and soil of Shinshu through all five senses.

[Teppanyaki]
We offer local seasonal Shinshu ingredients, including Shinshu Premium Beef and fresh vegetables grown in the cool highland climate. Enjoy the dynamic teppanyaki experience prepared before your eyes by skilled chefs.

Advance reservations are required for all course meals. We also offer light meals to pair with our wine selection. Please check our official website for details.

Course meals require full advance reservations at least 2 days prior to your visit.
During the winter season only, seat-only reservations are also accepted.
However, for à la carte dining, we recommend making a reservation in advance, as same-day requests may not be accommodated depending on availability.

You are welcome to bring food and beverages into your guest room.
For hygiene management reasons, outside food and drinks are not permitted inside the restaurant, with the exception of food for infants (such as baby food and milk).

We regret to inform you that we are currently not open for lunch.

We will ask for your preferred dining time upon check-in.
If you wish to add breakfast, please inform the reception by 10:00 PM on the previous day.

If you have any food allergies or dietary restrictions, please inform us when making your reservation.

Fruit juice from Shinshu is available in your room's refrigerator. Please feel free to enjoy it.

Our hotel features a spacious wine cellar housing over 1,000 bottles of Japanese wine, carefully selected by our wine concierge who visits wineries throughout Japan. We would be delighted to offer recommendations tailored to your preferences during dinner, so please feel free to enjoy them.

Breakfast is served buffet-style. Please enjoy a vibrant morning experience featuring classic egg dishes, a fresh salad bar, Japanese cuisine, as well as buckwheat galettes prepared live on the teppan grill and freshly made rice balls, all highlighting the rich terroir of Shinshu.\nHours: 7:00–10:00 (L.O. 9:30)

For room service beverages, we offer Japanese wines, beer, apple juice, and more.\nFor dining, we provide assorted appetizers, light snacks, sandwiches, and pasta. (Please note that menu items are subject to change depending on the season.)

Guests who are not staying at the hotel are also welcome to use our restaurant (dinner only).

Breakfast is exclusively available for hotel guests.

Hours: 7:00 - 10:00 (L.O. 9:30). Breakfast is served in a buffet style. Enjoy a vibrant morning experience highlighting the terroir of Shinshu, featuring classic egg dishes, a fresh salad bar, Japanese selections, as well as buckwheat galettes and rice balls cooked live on the teppan grill.

We regret to inform you that we do not have any restaurants open for lunch on-site.
For group or tour lunch inquiries, please contact the hotel directly.

Please view our wine list at the following link:
https://lavigne.by-onko-chishin.com/craft-wine/

For inquiries regarding non-alcoholic beverages or other drinks, please feel free to contact us.
TEL: +81-261-85-5166 (10:00–18:00)

Dinner hours: 18:00–22:00 (Last Order: 21:00).
Please note that dinner courses are served in two seating times.

At LA VIGNE DINING FÛDO, we serve French cuisine and teppanyaki. For more details, please visit our official website.

We offer dedicated children's menus. For details, please feel free to contact us by email or phone.

EMAIL: [email protected]
TEL: +81-261-85-5166 (10:00–18:00)

Breakfast rates vary depending on the season. Please contact us directly by email or phone for details.

Email : [email protected]
TEL : +81-261-85-5166（10:00–18:00）

Yes, room service is available. We offer a selection of Japanese wines, local craft beers, and locally produced juices for your enjoyment.

Dinner Venue & Operating Hours
1F LA VIGNE DINING FÛDO
Operating Hours: 18:00–22:00 (L.O. 21:00)
*Hours may vary depending on the season.

[French Cuisine]
We present course dining that thoughtfully brings out the distinct aromas and characteristics of seasonal ingredients from Hakuba and across Nagano, elevated through contemporary French sensibilities. Savor "Hakuba Gastronomy," created to immerse your five senses in the local climate and land.

[Teppanyaki]
Featuring local seasonal Shinshu ingredients, including Shinshu Premium Beef and seasonal vegetables cultivated in the cool highland climate. Enjoy the vibrant experience of skilled chefs preparing your meal right before your eyes.

*Advance reservations are required for course meals. Light meals paired with fine wine are also available. Please refer to our official website for details.

To modify your reservation, please proceed through the booking website or travel agency where you originally made the reservation. Should you have any questions, please feel free to contact us by phone or email.
*Changes to room type, dates, or adding guests are subject to availability and may not always be possible.
*Price differences may apply depending on the changes requested.

TEL: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

We are pleased to accept reservations by phone. Please share your preferred dates and number of guests, and our staff will assist you after checking availability.
TEL: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

Yes, we offer accommodation plans suitable for solo travelers.

While Hotel La Vigne Hakuba does not offer optional tours directly, we would be delighted to recommend and connect you with nearby travel agencies.

Room-only plans are offered on a limited basis, so availability varies depending on the date. For details, please visit our official website or contact us by phone. TEL: +81-261-85-5166 (10:00 - 18:00)

Minors are welcome to stay at Hotel La Vigne Hakuba. However, if all guests in a room are minors (under 18 years of age), we kindly request the submission of a written consent form signed by a parent or legal guardian.
Please submit the consent form in advance via mail or email, or present it at the reception upon check-in on the day of arrival.

Expectant mothers are most welcome to stay with us. While we strive to ensure you have a relaxed and comfortable stay within our standard service boundaries, please note that we do not provide medical support. If you have any concerns regarding your physical condition, we kindly advise consulting your attending physician prior to your visit.

We regret to inform you that we do not offer day-use plans.

We kindly ask for your understanding that pets are not permitted to stay at the hotel. If you are traveling with a guide dog or service dog, please contact us in advance.

If you wish to confirm your reservation details, we kindly ask you to contact us directly by phone.
TEL: +81-261-85-5166 (10:00 - 18:00)
*Please note that if you made your reservation through a booking site other than our official website, it may take some time for the reservation notification to reach the hotel.

We can prepare accommodation gift vouchers tailored to your specific stay requirements. Please feel free to contact us for further details.
TEL: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

We regret to inform you that there are no public bath facilities within the hotel.

Hotel La Vigne Hakuba is not an all-inclusive hotel.
Food, beverages, and various services during your stay will incur additional charges depending on the content.

Accommodation plans vary depending on the season.
Please check the latest plan details by clicking the "Reservation" button at the top right of our official website.
https://lavigne.by-onko-chishin.com/

Please note that our hotel does not have a kids' room or children's play area.

For guests staying multiple nights, housekeeping services are provided once every two days.
Should you prefer not to have room cleaning or have other requests, please feel free to inform us.

We welcome group reservations. Please contact us directly by phone or email.
TEL: +81-261-85-5166 (10:00 - 18:00)
Email: [email protected]

Cancellation fees may vary depending on the accommodation plan and booking method. Please be sure to review the details of your selected plan.
To cancel your reservation, please complete the procedure through the booking website or travel agency used. Should you have any questions, please feel free to contact us by phone or email.

Yes, same-day reservations are accepted subject to room availability. Please check room availability via our official website or other booking channels, or contact us directly by phone.

To change your reservation details, please complete the procedure through the booking website or travel agency where you made the booking. If you have any questions, please feel free to contact us by phone or email. *Please note that requests for changes to room type, dates, or adding guests may not be accommodated depending on room availability. *Price differences may apply depending on the changes.

For changes or cancellations regarding reservations made through travel agencies or third-party booking channels, please contact the respective agency or site where you originally made your reservation.

If you have not received your confirmation email, it may be due to one of the following reasons:
- An incorrect email address was registered
- The email was routed to your spam/junk folder, or blocked by mail settings

If you would like to confirm your reservation, we kindly ask you to contact us directly by phone.
TEL: +81-261-85-5166 (10:00–18:00)
*Please note that for reservations made through non-official booking sites, it may take some time for the reservation notification to reach the hotel.

Complimentary bottled mineral water is provided in your room. Additionally, the tap water in the room is safe for drinking.

To change your reservation details, please complete the procedure through the booking website or travel agency where you made the booking. If you have any questions, please feel free to contact us by phone or email.
*Changes to room type, dates, or adding guests may not be possible depending on room availability.
*Price differences may apply depending on the changes.

The policy varies depending on the booking website and stay plan. Please accurately enter the number and ages of children to confirm the applicable rate.

We provide children's pajamas. Baby cots, diaper pails, and bed guards are also available for loan upon request.

Yes, infants are most welcome. Baby cots, diaper pails, and bed guards are available for loan upon request.

We provide two-piece top and bottom sleepwear. Size guidelines are as follows:

Children's sizes (height):
S: 90–120 cm
M: 100–130 cm
L: 120–140 cm

Adult sizes (height):
M: 150–165 cm
L: 160–175 cm
3L: 180 cm or taller

Hakuba Village Accommodation Subsidy Vouchers and Mitsukoshi Isetan Furusato Nozei Vouchers can be used.

We provide nightwear for children. Please feel free to request them.

You may confirm your reservation details through the automatic confirmation email sent when your booking was completed, or via your account page on the booking website. If you have any questions, please feel free to contact us by phone or email.

To cancel your booking, please proceed through the booking website or travel agency where your reservation was originally made. If you have any questions, please contact us by phone or email.
Cancellation fees may vary depending on the accommodation plan or booking channel. Please be sure to check the details of your specific plan.

Children aged 2 and under may stay free of charge when sharing a bed with an adult.

Please use the vacancy search on our official website to make a reservation.

Depending on the month of your stay, we accept inquiries and reservations up to eight months in advance.

Room availability changes constantly. Please check the reservation page on our official website for the most up-to-date information.

We kindly ask that guests refrain from bringing pets to the hotel. For guide dogs and assistance dogs, please contact us in advance.

Late-night and early-morning check-outs are available. Kindly inform Reception by the day before your departure.

Yes, the parking lot is available for use before check-in and after check-out. Please inform the reception desk.

Please proceed to the reception on the 1st floor of the hotel.

Early check-in and late check-out may be accommodated depending on room availability. Additional charge: JPY 5,500 per 30 minutes.

Parking is available both before check-in and after check-out. Please inform our reception staff when you wish to use it.

Yes, our staff are available at the front desk 24 hours a day.

Early check-in and late check-out may be available depending on room availability.
Additional charge: ¥5,500 per 30 minutes.

We regret to inform you that Hotel La Vigne Hakuba does not have a public bath.

Early check-in and late check-out may be accommodated depending on room availability. Additional fee: JPY 5,500 per 30 minutes.
Please inform us in advance if your arrival time is significantly delayed or if you might miss your dinner reservation.

Please contact us if you expect to arrive significantly later than your scheduled arrival time or if you might be late for your dinner reservation.

Yes, we are pleased to store your luggage both before check-in and after check-out.

Check-in: From 15:00
Check-out: Until 11:00
*Times may vary depending on the accommodation plan.

As Hotel La Vigne Hakuba is surrounded by rich nature, bears are occasionally sighted in mountainous areas. However, encounters in the residential and surrounding areas, including our hotel, are rare. When going hiking or exploring the surroundings, we recommend taking standard precautions, such as avoiding walking alone in the early morning or evening, and making noise as you walk to alert wildlife of your presence.

We do not have an ice machine on the premises. Should you require ice, kindly let our reception desk know and we would be delighted to assist you.

Please contact us by phone.\nTEL: +81-261-85-5166\nLost items are kept for approximately 3 months.\n*Opened food and beverages will be disposed of on the same day.\n\nProviding the following details will help us process your inquiry smoothly:\n・ Full name\n・ Dates of stay (and room number if remembered)\n・ Description of the item (in as much detail as possible)\n・ Contact details\n*Please note that we can only ship lost items within Japan.

We offer diaper disposal pails available for rent upon request.

Yes, luggage shipping service is available at the reception. We provide both prepaid and cash-on-delivery shipping slips for Yamato Transport.

Yes, food delivery services are available. We kindly ask that you receive your order from the delivery personnel at the 1st floor reception.

Wine openers are available in all guest rooms.

We regret to inform you that we do not offer laundry or dry cleaning services on-site. However, a washer-dryer is provided in your guest room for your convenience during your stay.

Yes, there is a porte-cochère (drop-off area) at the main entrance. Our staff will be delighted to assist you with your luggage.

Wheelchairs are available for rental. Please contact us in advance.

When sending luggage to the hotel, please be sure to specify your check-in date and the name of the guest on the shipping voucher.

[Shipping Address]
Hotel La Vigne Hakuba c/o Reception
3020-1116 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano 399-9301, Japan
TEL: +81-261-85-5166

*Please note that we cannot accept items requiring temperature control, hazardous goods, or valuables.
*We cannot accept luggage sent cash on delivery or payment upon delivery.
*Bringing your tracking copy (shipper's receipt) on the day of check-in will ensure a smooth confirmation process.

We kindly ask that nightwear, bathrobes, and in-room slippers not be worn outside your guest room.

Information regarding events held at Hotel La Vigne Hakuba can be found on the following page.
https://lavigne.by-onko-chishin.com/event/

Rental Shop Spicy is located right next to Hotel La Vigne Hakuba. During the winter season, ski and snowboard rentals can also be reserved in advance.

We provide two-piece top and bottom sleepwear in your room. Please kindly note that sleepwear, bathrobes, and room slippers are for use inside your guest room only and should not be worn in public areas.

A complete set of tableware is provided in all guest rooms according to the number of staying guests. Should you require any additional items, please feel free to request them from our staff.

For ski and snowboard gear, wear, and snowshoes, you may use "SPICY (Echoland shop)" located adjacent to the hotel.
SPICY (Echoland shop) Hours: 8:00–18:00
*Winter season only
*Operating hours for SPICY (Wadano, Iwatake, Tsugaike, and Happo Lounge shops) are 8:00–17:00.

During the summer season, bicycle rental service is available exclusively for staying guests at the hotel.

【Arrangement of Flowers, Cakes, and Anniversary Surprises】 We would be delighted to assist you with special arrangements such as anniversary cakes and flower bouquets. Please inform us when making your reservation.

We would be delighted to assist with arrangements for anniversary cakes, bouquets, and other special requests.
Please inform us at the time of reservation.

Kindly note that guests are respectfully asked to refrain from wearing room slippers, loungewear, or bathrobes when visiting the restaurant. Aside from this, there is no specific dress code.

We regret to inform you that we do not have meeting rooms or banquet facilities.

Although we do not have a dedicated nursing room, our changing room may be used for nursing and changing diapers.

Azumino Area
・Hyugatayama Kogen Golf Course: approx. 40 mins from the hotel
・Hotaka Country Club: approx. 1 hour from the hotel
・Azumino Country Club: approx. 1 hour from the hotel

Nagano City Area
・Wego Country Club: approx. 1 hour from the hotel

An accessible restroom is available on the 1st floor of the hotel.

We kindly ask that you use the lobby or other public areas for meetings and appointments.
Please note that non-registered guests are not permitted in guest room areas.

While we do not have a dedicated spa salon on-site, partner therapists can visit your guest room to provide treatments. Please contact us in advance for details regarding treatment options and pricing. TEL: +81-261-85-5166 (10:00-18:00) Email: [email protected]

On the 1st floor, you will find the Reception, Concierge Desk, Restaurant "LA VIGNE DINING FÛDO", Changing Rooms, Locker Room, and Public Restrooms.

Each guest room is equipped with a bathroom with a bathtub. Additionally, depending on the room type, some rooms feature a separate shower booth in addition to the bathtub.

We do not have karaoke facilities at our hotel.

Please note that our hotel does not feature hot springs, public baths, or open-air baths.

We regret to inform you that we do not have meeting rooms or banquet facilities.

The reception is located on the 1st floor.
Opening Hours: 6:00 - 22:00

Please dial extension 9 for the reception.

We regret that we do not offer lounge service; however, comfortable sofas are available in the reception lobby for your waiting and meeting needs.

While we do not have escalators, there are two elevators available. Our staff will be delighted to assist you with your luggage, so please feel free to ask.

There are several hot spring facilities around the hotel. The following two are particularly popular and easy to access:

■ Happo-no-Yu
- Distance: Approx. 5 minutes by car from the hotel
- A popular public bath located in the center of the Hakuba Happo area, featuring spacious indoor and open-air baths.

■ Mimizuku-no-Yu
- Distance: Approx. 7 minutes by car from the hotel
- Known for its beautiful open-air bath offering stunning views of the Northern Alps, making it a local favorite.

There are also various other hot spring facilities in Hakuba Village. Please feel free to ask at the front desk for details regarding operating hours and directions.

Kindly note that Hotel La Vigne Hakuba does not have hot spring, public bath, or open-air bath facilities on-site. However, there are several hot spring facilities located nearby.

We regret to inform you that we do not have private bath facilities.

Please kindly check our floor map for details.

Massage services are available. Please inquire at the reception desk for details and arrangements.

Opening date: December 19, 2024. Hotel La Vigne Hakuba is an alpine resort hotel offering 38 guest rooms in total, developed by List Development Co., Ltd. (President & CEO: Hiroyuki Kiuchi, Head Office: Yokohama, Kanagawa) of the List Group, and operated by Onko Chishin.

We regret to inform you that our hotel does not have a fitness gym.

We regret that there is no sauna in our hotel.
However, there is a sauna facility named "From P" located near the hotel.

All guest rooms are equipped with a single-function microwave oven.

Please note that there are no vending machines available within the hotel.

All guest rooms are equipped with a washer-dryer combo, and laundry detergent is provided free of charge.

Please kindly note that there is no shop inside the hotel.

The designated smoking area is located outside on the 1st floor.

All guest rooms are equipped with a washer-dryer combination unit.

The baths in the guest rooms use heated tap water.

All guest rooms are equipped with a washer-dryer combination unit.

Hotel La Vigne Hakuba does not feature hot springs, public baths, or open-air baths on-site. However, there are several hot spring facilities located nearby.

We regret to inform you that our hotel does not feature communal public bath facilities.

We sincerely apologize, but gift certificates issued by travel agencies, such as JTB Nice Gift, are not accepted.

Yes, an accommodation tax is charged separately and is not included in the room plan rates. Effective June 1, 2026, in accordance with the Hakuba Village ordinance, the accommodation tax per person per night will be collected at the front desk upon arrival as follows.

Accommodation Tax Rates (for the first 3 years of the system):
- JPY 6,000 or more and less than JPY 20,000: JPY 200
- JPY 20,000 or more and less than JPY 50,000: JPY 400
- JPY 50,000 or more and less than JPY 100,000: JPY 900
- JPY 100,000 or more: JPY 1,900

Receipts are issued for payments made directly at the hotel. If you require a specific name on the receipt, please inform us in advance or at check-in.\n*For advance payments, please verify with the booking platform through which you made your reservation.\n*As a general rule, we are unable to reissue receipts in the event of loss.

Please contact us by phone. Details regarding cancellation fees will be provided depending on the situation.

We accept Visa, Mastercard, JCB, American Express, and UnionPay.

Payment by someone other than the staying guest is accepted. However, as procedures may vary depending on the booking channel, we kindly request that you contact the hotel in advance for a seamless process. Please note that at the time of payment, we will verify details such as the guest's name and scheduled stay dates. TEL: +81-261-85-5166 (10:00 - 18:00) Email: [email protected]

Yes, reservations booked with payment upon arrival can be changed to advance payment. Please note that procedure steps may vary depending on the booking website. If you wish to make a change, please contact the reception or reach out to us by phone or email.
TEL: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

Our hotel does not charge a hot spring tax (bathing tax).

Guest room televisions offer terrestrial digital broadcasting and various streaming services. Please note that logging into your personal account is required to access streaming services.

Payment can be made during check-in or check-out.
Upon request, you may also settle your payment at any time during your stay.

If you wish to pay in advance, we can provide a credit card payment link or bank transfer details. For payments made on-site, we accept credit cards, cash, e-money, and QR code payments.

Room rates vary depending on the accommodation plan, season, and room availability. Please refer to the reservation page on our official website for the latest rates.

Children's rates vary depending on the booking website and accommodation plan. Please enter the correct number of guests and their ages when making your reservation to view the applicable rates.

The parking lot at Hotel La Vigne Hakuba is exclusively for the use of our overnight guests and restaurant patrons. You are welcome to use the parking lot before check-in or after check-out; kindly inform the reception upon your arrival.

Yes, large vehicles such as buses may be parked in our second parking lot. Kindly contact us in advance if you wish to use this service.
Tel: +81-261-85-5166 (10:00 to 18:00)
E-mail: [email protected]

Express buses operate between Narita or Haneda Airport and Hakuba during the winter season. Complimentary shuttle service is available between the nearest bus terminal, Happo Bus Terminal, and the hotel. Please refer to the bus operator's website for timetables and fares.\nhttps://www.alpico.co.jp/traffic/express/nagano_hakuba/

Charging cables are available for loan. Please feel free to ask at the reception.

While we do not have a dedicated motorcycle parking section, parking spaces are available for guests arriving by motorcycle. Please note that these spaces are uncovered, and our staff will be pleased to guide you to the location.

We sincerely regret that baby baths are not available for rental.

Our concierge would be delighted to assist you with rental car arrangements. Please feel free to inquire at any time.

We do not offer bath amenities for sale. However, we do sell an original aroma mist created by the same fragrance designer who crafted our in-room amenities. We invite you to bring home this signature fragrance as a memory of Hakuba's terroir.

• To/From Hotel: Front Entrance
• JR Hakuba Station & Hakuba Happo Bus Terminal: Our driver will be waiting near the arrival area holding a sign with the hotel name.

We have designated priority parking spaces for wheelchair users. As space is limited, we kindly ask that you contact us in advance if you wish to use one.

Our concierge will be delighted to assist you with rental car arrangements. Please feel free to ask.

During the winter season, snowfall and icy road conditions occur frequently around Hakuba Village. Therefore, winter tires (studless tires) or snow chains are mandatory.

We have ample parking space available for our guests, so reservations are not required.

We are pleased to arrange a taxi for you at the time of reservation or at the reception desk. During peak periods, it may take some time for taxis to arrive, so we recommend consulting with us in advance.

We are equipped with two Terra Charge EV charging stations.
Cashless payment available / Connector standard: Type 1 (J1772)

We kindly ask you to contact us directly by phone or email for detailed directions.
TEL: +81-261-85-5166 (10:00–18:00)
Email: [email protected]

If you wish to use our shuttle service, please make a reservation when booking your stay, or contact us in advance by phone or email.

We operate a shuttle service to and from JR Hakuba Station.

We offer shuttle services to the following locations:
[Year-round] JR Hakuba Station, Hakuba Happo Bus Terminal
[Winter Season] Happo-One Ski Resort (Nakiyama Slope), Hakuba Goryu & HAKUBA47 (HAKUBA47 Gondola Station)
[Summer Season] Iwatake Mountain Resort

Shuttle transfers during the summer season require advance reservations.
For the winter season, scheduled shuttle services are planned (timetable is currently to be determined).

Bathroom and toilet specifications vary depending on the room type:

• La Vigne Suite: 1 View Bath with Northern Alps view (separate toilet), 2 Shower rooms
• Junior Suite: 1 Bathroom (separate toilet), 1 Shower room (separate toilet)
• Superior Suite: 1 Bathroom (combination unit), 1 Shower room (combination unit)
• Standard Suite: 1 View Bath (separate toilet), 1 Shower room (separate toilet)
• Deluxe Twin: 1 Bathroom (separate toilet)
• Superior Twin: 1 View Bath (separate toilet)
• Standard Twin: 1 Bathroom (separate toilet)

Please refer to our official website for room floor plans and further details.

We offer complimentary parking for up to 53 vehicles.

First Parking Lot: 17 spaces (outdoor)
Second Parking Lot: 36 spaces (outdoor)

We provide shuttle services to the following destinations:
[Year-round] JR Hakuba Station, Hakuba Happo Bus Terminal
[Winter] Happo-one Ski Resort (Nakiyama Slope), Hakuba47 Winter Sports Park
[Summer] Iwatake Mountain Resort

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Certain eligible restaurants offer membership benefits. Please check the details here:
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Please visit our website for details regarding our membership program:
https://by-onko-chishin.com/destination-club

[Arrangement of Flower Bouquets, Cakes, and Surprise Assistance]
We would be delighted to assist with special arrangements such as anniversary cakes and flower bouquets. Please kindly inform us at the time of reservation.

Please register for membership via the following link:
https://membership.by-onko-chishin.com/auth/signup/