{"id":28229,"date":"2026-10-06T10:43:37","date_gmt":"2026-10-06T01:43:37","guid":{"rendered":"https:\/\/lavigne.by-onko-chishin.com\/faq\/"},"modified":"2026-10-06T10:43:37","modified_gmt":"2026-10-06T01:43:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/lavigne.by-onko-chishin.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:25px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">FAQ<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><!-- \u30db\u30c6\u30eb \u30e9 \u30f4\u30a3\u30fc\u30cb\u30e5 \u767d\u99ac FAQ en\uff08okcs-faq \u51fa\u529b 2026-11-02\uff09 -->\n<style>\n.okfaq{max-width:960px;margin:0 auto;line-height:1.8}\n.okfaq *{box-sizing:border-box}\n.okfaq h2.okfaq-h{margin:0 0 16px}\n.okfaq .okfaq-group{margin:0 0 28px}\n.okfaq h3.okfaq-cath{margin:0 0 4px;padding:0 0 8px;font-weight:600;border-bottom:1px solid currentColor}\n.okfaq .okfaq-group details:first-of-type{border-top:0}\n.okfaq details{border-top:1px solid rgba(128,128,128,.35);background:transparent}\n.okfaq details:last-of-type{border-bottom:1px solid rgba(128,128,128,.35)}\n.okfaq summary{list-style:none;cursor:pointer;display:flex;align-items:flex-start;gap:12px;padding:16px 8px;color:inherit;background:transparent}\n.okfaq summary::-webkit-details-marker{display:none}\n.okfaq summary:hover{background:rgba(128,128,128,.08)}\n.okfaq .okfaq-q,.okfaq .okfaq-al{flex:0 0 auto;font-weight:700}\n.okfaq .okfaq-qt{flex:1}\n.okfaq .okfaq-chev{flex:0 0 12px;width:12px;height:12px;margin-top:8px;border-right:1.5px solid currentColor;border-bottom:1.5px solid currentColor;opacity:.55;transform:rotate(45deg);transition:transform .2s}\n.okfaq details[open]>summary .okfaq-chev{transform:rotate(-135deg);margin-top:12px}\n.okfaq .okfaq-a{display:flex;gap:12px;padding:0 8px 18px 8px}\n.okfaq .okfaq-at p{margin:0 0 8px}\n.okfaq .okfaq-at p:last-child{margin:0}\n.okfaq .okfaq-at a{color:inherit;text-decoration:underline}\n.okfaq .okfaq-all{margin-top:32px;border:1px solid rgba(128,128,128,.45)}\n.okfaq .okfaq-all>summary{justify-content:center;font-weight:600;letter-spacing:.06em;padding:14px}\n.okfaq .okfaq-all>summary .okfaq-chev{margin-top:6px}\n.okfaq .okfaq-all[open]>summary{border-bottom:1px solid rgba(128,128,128,.45)}\n.okfaq .okfaq-cat{border:0;margin:0 12px}\n.okfaq .okfaq-cat>summary{font-weight:600;padding:14px 8px;background:rgba(128,128,128,.12);margin-top:10px}\n.okfaq .okfaq-cat>summary:hover{background:rgba(128,128,128,.18)}\n.okfaq .okfaq-cat>summary .okfaq-n{font-weight:400;opacity:.6;font-size:.85em;margin-left:auto;margin-right:8px}\n.okfaq .okfaq-cat .okfaq-item{margin:0 4px}\n.okfaq .okfaq-cat:last-of-type{margin-bottom:12px}\n@media (max-width:640px){.okfaq summary{padding:13px 4px}.okfaq .okfaq-a{padding-left:4px}}\n<\/style>\n<div class=\"okfaq\">\n<section class=\"okfaq-top\"><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">01. General Information<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have staff who speak English, Chinese, or Korean?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have staff who speak English, though they are not present at all times. Please kindly note that we may occasionally assist you using translation applications.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any supermarkets nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[The Big Hakuba Store] Offers clothing and daily necessities as well. Approx. 4 minutes by car. [Hapia A-Coop Hakuba Store] Offers locally grown vegetables, fruits, and souvenirs. Approx. 5 minutes by car.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any convenience stores in the vicinity?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u2022 Lawson Shinshu Hakuba Happo: 3 minutes by car \/ 17 minutes on foot<br>\u2022 Seven-Eleven Hakuba Misorano: 3 minutes by car \/ 18 minutes on foot<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">02. Guest Rooms<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any amenities that guests may take home?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Disposable amenities such as room slippers and toothbrushes may be taken home.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the maximum capacity for each guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The capacity varies depending on the room type:<br>- La Vigne Suite: Up to 6 guests<br>- Junior Suite: Up to 4 guests<br>- Superior Suite: Up to 5 guests (includes 1 sofa bed)<br>- Standard Suite: Up to 4 guests<br>- Deluxe Twin: Up to 3 guests (includes 1 sofa bed)<br>- Superior Twin: Up to 3 guests (includes 1 sofa bed)<br>- Standard Twin: Up to 3 guests (includes 1 sofa bed)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What amenities and room facilities are provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[In-Room Facilities]<br>TV \/ Refrigerator \/ Washer-Dryer \/ Microwave \/ Humidifier \/ Kettle \/ Hair Dryer \/ Bidet Toilet \/ Teacups \/ Glasses \/ Safe (Complimentary) \/ Air Conditioning &amp; Heating (Individual control) \/ Wi-Fi Access<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">03. Dining<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I reserve a time for dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our French course and Teppanyaki dinners operate strictly by advanced reservation. Please click here for details and reservations.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you accommodate dietary allergies?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you have any food allergies or dietary restrictions, please inform us when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the breakfast hours?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hours: 7:00 - 10:00 (L.O. 9:30). Breakfast is served in a buffet style. Enjoy a vibrant morning experience highlighting the terroir of Shinshu, featuring classic egg dishes, a fresh salad bar, Japanese selections, as well as buckwheat galettes and rice balls cooked live on the teppan grill.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the dinner hours?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner hours: 18:00\u201322:00 (Last Order: 21:00).<br>Please note that dinner courses are served in two seating times.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">04. Reservations &amp; Policies<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is your cancellation policy?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Cancellation fees may vary depending on the accommodation plan and booking method. Please be sure to review the details of your selected plan.<br>To cancel your reservation, please complete the procedure through the booking website or travel agency used. Should you have any questions, please feel free to contact us by phone or email.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change the number of guests after completing my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To change your reservation details, please complete the procedure through the booking website or travel agency where you made the booking. If you have any questions, please feel free to contact us by phone or email.<br>*Changes to room type, dates, or adding guests may not be possible depending on room availability.<br>*Price differences may apply depending on the changes.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How should I enter the number of children when making a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The policy varies depending on the booking website and stay plan. Please accurately enter the number and ages of children to confirm the applicable rate.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can children share a bed with adults?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Children aged 2 and under may stay free of charge when sharing a bed with an adult.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">05. Check-in &amp; Check-out<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do I check in and check out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please proceed to the reception on the 1st floor of the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is early check-in or late check-out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early check-in and late check-out may be accommodated depending on room availability. Additional charge: JPY 5,500 per 30 minutes.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I need to delay my check-in time?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please contact us if you expect to arrive significantly later than your scheduled arrival time or if you might be late for your dinner reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the check-in and check-out times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in: From 15:00<br>Check-out: Until 11:00<br>*Times may vary depending on the accommodation plan.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">06. Services<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I ship luggage from the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, luggage shipping service is available at the reception. We provide both prepaid and cash-on-delivery shipping slips for Yamato Transport.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I send my luggage to the hotel in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>When sending luggage to the hotel, please be sure to specify your check-in date and the name of the guest on the shipping voucher.<\/p><p>[Shipping Address]<br>Hotel La Vigne Hakuba c\/o Reception<br>3020-1116 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano 399-9301, Japan<br>TEL: +81-261-85-5166<\/p><p>*Please note that we cannot accept items requiring temperature control, hazardous goods, or valuables.<br>*We cannot accept luggage sent cash on delivery or payment upon delivery.<br>*Bringing your tracking copy (shipper's receipt) on the day of check-in will ensure a smooth confirmation process.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are snowboard rentals available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Rental Shop Spicy is located right next to Hotel La Vigne Hakuba. During the winter season, ski and snowboard rentals can also be reserved in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer tableware for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>A complete set of tableware is provided in all guest rooms according to the number of staying guests. Should you require any additional items, please feel free to request them from our staff.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">07. Facilities<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the capacity of the banquet room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not have meeting rooms or banquet facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use the hot spring or public bath for day use?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kindly note that Hotel La Vigne Hakuba does not have hot spring, public bath, or open-air bath facilities on-site. However, there are several hot spring facilities located nearby.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the bathrooms in the guest rooms supplied with hot spring water?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The baths in the guest rooms use heated tap water.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the public bath a hot spring (onsen)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hotel La Vigne Hakuba does not feature hot springs, public baths, or open-air baths on-site. However, there are several hot spring facilities located nearby.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a communal public bath at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that our hotel does not feature communal public bath facilities.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">08. Rates &amp; Payment<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you issue a receipt?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Receipts are issued for payments made directly at the hotel. If you require a specific name on the receipt, please inform us in advance or at check-in.\\n*For advance payments, please verify with the booking platform through which you made your reservation.\\n*As a general rule, we are unable to reissue receipts in the event of loss.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which credit cards are accepted?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept Visa, Mastercard, JCB, American Express, and UnionPay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">If paying on-site, when should the payment be settled?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Payment can be made during check-in or check-out.<br>Upon request, you may also settle your payment at any time during your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What payment methods are available for accommodation charges?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to pay in advance, we can provide a credit card payment link or bank transfer details. For payments made on-site, we accept credit cards, cash, e-money, and QR code payments.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">09. Access &amp; Transportation<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I travel between the nearby airports and the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Express buses operate between Narita or Haneda Airport and Hakuba during the winter season. Complimentary shuttle service is available between the nearest bus terminal, Happo Bus Terminal, and the hotel. Please refer to the bus operator's website for timetables and fares.\\n<a href=\"https:\/\/www.alpico.co.jp\/traffic\/express\/nagano_hakuba\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.alpico.co.jp\/traffic\/express\/nagano_hakuba\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there accessible parking for guests with disabilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have designated priority parking spaces for wheelchair users. As space is limited, we kindly ask that you contact us in advance if you wish to use one.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I reserve a parking space?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have ample parking space available for our guests, so reservations are not required.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I get to the hotel from the station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We operate a shuttle service to and from JR Hakuba Station.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">10. Membership Program<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I change my membership details (such as my email address or password)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please update your information under &quot;Edit Member Details&quot; on your Membership My Page. <a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a fee for membership registration or joining?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Registration is free of charge. For details, please visit the following page. <a href=\"https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is membership registration required to use your services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership registration is required to enjoy exclusive benefits and services. <a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/signup\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are reservations made through third-party booking websites eligible for the membership program?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check the details here:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><\/div><\/section>\n<details class=\"okfaq-all\"><summary><span class=\"okfaq-qt\" style=\"flex:0 1 auto\">View all questions (278)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">01. General Information<\/span><span class=\"okfaq-n\">23<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where can I find information about career opportunities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Career opportunities at Onko Chishin Co., Ltd. can be found on our official page below: <a href=\"https:\/\/x.gd\/UO37Y\" target=\"_blank\" rel=\"noopener\">https:\/\/x.gd\/UO37Y<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have staff who speak English, Chinese, or Korean?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have staff who speak English, though they are not present at all times. Please kindly note that we may occasionally assist you using translation applications.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a curfew for the hotel entrance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is no curfew. However, the main entrance may be temporarily locked during night patrols or when staff are away from the entrance area.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any supermarkets nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[The Big Hakuba Store] Offers clothing and daily necessities as well. Approx. 4 minutes by car. [Hapia A-Coop Hakuba Store] Offers locally grown vegetables, fruits, and souvenirs. Approx. 5 minutes by car.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I order items sold at the hotel for delivery?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you know which item you wish to order, please feel free to contact us.<br>TEL: +81-261-85-5166 (10:00 - 18:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me of any scheduled maintenance or construction periods?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For details regarding maintenance schedules and closure dates, please kindly contact us by phone or email.<br>TEL: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the fragrance used within the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The entrance fragrance and bath amenities were crafted by Tomoko Saito, an aroma designer at TS AROMATIQUE STUDIO. Inspired by her visit to Hakuba and her firsthand experience of its local terroir, this bespoke scent incorporates essential oils extracted from grapes, offering a delicate touch of grape fragrance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I have your fax number?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Fax: +81-261-85-5167<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there tennis courts available near the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While there are no tennis courts on the hotel premises, facilities are available at the Hakuba Village Outdoor Green Park, located approximately a 7-minute drive from the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer any yoga classes or programs?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We currently do not offer any yoga programs or classes at Hotel La Vigne Hakuba.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if the AI assistant cannot process my request?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We apologize for the inconvenience. Please contact us directly by telephone or email.<br>TEL: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a hotel concierge available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, our Concierge Desk is located in the 1st floor lobby of Hotel La Vigne Hakuba.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How many floors does the building have?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The building has 5 floors.<br>Guest rooms are located on the 2nd to 5th floors.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you inform me about scheduled closing days and current operating status?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For details regarding scheduled closing days, please feel free to contact us by phone or email.<br>TEL: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a central operator service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We apologize for the inconvenience, but please contact us directly by phone or email.<br>TEL: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding ski lift tickets?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer lift tickets for Happo-one Snow Resort and S-CLASS tickets for Hakuba Iwatake Snow Field.<br>*Subject to confirmation (details will be finalized around autumn before the season starts).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any convenience stores in the vicinity?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u2022 Lawson Shinshu Hakuba Happo: 3 minutes by car \/ 17 minutes on foot<br>\u2022 Seven-Eleven Hakuba Misorano: 3 minutes by car \/ 18 minutes on foot<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information on the autumn foliage status?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In Hakuba Village, due to differences in elevation, the autumn leaves can typically be enjoyed in stages from mid-September to early November.<br>The peak viewing season is usually from mid- to late October.<br>From late October to early November, visitors can also admire the magnificent &quot;Three-Tiered Autumn Foliage&quot; (a magical view combining the white of the first snowfall, the red of autumn leaves, and the green of evergreen trees).<\/p><p>Update (October 28, 2025): Although the leaves have been coloring slightly later than usual this year, the autumn colors have now reached the base of the mountains. With the first snowfall confirmed at higher elevations on October 27, guests can enjoy the beautiful three-tiered autumn foliage on clear days.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information about the local weather?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please view the Hakuba Village live camera. You may check the weather information here.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you recommend some activities available in the surrounding area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In Hakuba Village, you can enjoy a wide variety of activities throughout all four seasons.<br>Please visit the links below for details.<br>[Green Season]<br><a href=\"https:\/\/lavigne.by-onko-chishin.com\/green\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/green\/<\/a><br>[Snow Season]<br><a href=\"https:\/\/lavigne.by-onko-chishin.com\/snow\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/snow\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about sightseeing spots in the area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Set against the majestic North Alps, Hakuba offers outdoor activities throughout the year and captivating scenery in every season. The surrounding region features rich natural landscapes such as the Azumino area, Karuizawa, and the Tateyama Kurobe area in Toyama Prefecture, alongside historical and cultural sightseeing spots.<br>Please see here for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Contact Information<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please find our contact details below.<br>Address: 3020-1116 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano<br>TEL: +81-261-85-5166<br>FAX: +81-261-85-5167<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there ski resorts nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Nearby ski resorts include Happo-one Ski Resort, Hakuba Goryu, and Hakuba47. Complimentary shuttle services are available to select ski resorts. For further details regarding the ski resorts, please visit: <a href=\"https:\/\/www.hakubavalley.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.hakubavalley.com\/<\/a><\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">02. Guest Rooms<\/span><span class=\"okfaq-n\">51<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are safety deposit boxes available for valuables?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Safety deposit boxes are provided in all guest rooms for the secure storage of your valuable belongings during your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the kitchens equipped with an oven?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Each room is provided with a microwave oven, though please note that it does not feature an oven function. It is available for your convenience in lightly heating or preparing simple meals.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell us about the room keys?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide cylinder-type keys for guest rooms. Special attention has been given to the design of the key charms and keyholders. We would be delighted if they catch your eye during your stay with us.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have bed guards available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Bed guards are available for loan. Please inform reception should you require one.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an electric kettle in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>An electric kettle is provided in each guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a refrigerator in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>A refrigerator is provided in each guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can the room windows be opened?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The windows in the guest rooms can be opened.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide makeup remover?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Skincare amenities, including lotion, facial cleanser, and makeup remover, are provided in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there wheelchair-accessible restrooms available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>An accessible (universal) restroom is located on the 1st floor.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide facial cleanser?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Skincare amenities, including lotion, facial cleanser, and makeup remover, are provided in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I invite non-registered visitors to my room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask that visitors who are not registered guests refrain from entering the guest rooms. For meetings or visits, please make use of the lobby area.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are humidifiers available in the rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Humidifiers are provided in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can the beds be joined together or moved against the wall?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The beds in our guest rooms are arranged as Hollywood Twin (two single beds placed side by side).<br>Should you wish to have them configured as a double bed, please inform us prior to your arrival.<br>While the beds cannot be moved directly against the wall, bed guards can be installed, so please feel free to consult with us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer hair straighteners or curling irons for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have hair straighteners and curling irons available for rental. Kindly inform the reception if you wish to use one.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the hotel barrier-free accessible?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Except for a specific area of the 1st-floor restaurant, the hotel is designed without steps. A universal restroom is also located on the 1st floor. Within guest rooms, movement is basically step-free except when accessing the terrace; however, handrails and other assistance devices are unfortunately not provided.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What brand of hair dryer is provided in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide the Magnet Hair Pro Hair Dryer Zero Plus.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the bedding arrangements in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Each bedroom in our guest rooms is furnished with Hollywood Twin beds. Upon request, we can arrange the beds into a double setup. Please inform us in advance if you prefer this configuration. Twin-type rooms feature 1 bedroom, while Suite-type rooms offer 2 to 3 bedrooms.<br>Please check the layout of each room here:<br><a href=\"https:\/\/lavigne.by-onko-chishin.com\/rooms\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/rooms\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is coffee available in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Coffee beans and brewing equipment are provided in each guest room.<br>Please enjoy the majestic views of Hakuba while savoring a freshly brewed cup of coffee.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any amenities that guests may take home?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Disposable amenities such as room slippers and toothbrushes may be taken home.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the toilets equipped with a bidet feature?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest room toilets are equipped with warm-water bidet features.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide body towels or sponges for washing?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Body towels are available in all guest rooms as part of our in-room amenities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have hair dryers in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hair dryers are available in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are televisions provided in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with a television.<br>You can enjoy terrestrial digital broadcasting as well as various streaming services on the room TV. Please note that logging in with your own account is required to use streaming services.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are shampoo and conditioner provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Shampoo, conditioner, and body wash are provided in each guest room.<br>Our bath amenities feature an original blend crafted by TS AROMATIQUE STUDIO (aroma designer Tomoko Saito). Inspired by her visit to Hakuba to experience its local terroir, the scent incorporates essential oils extracted from grapes, allowing you to enjoy a subtle grape fragrance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are tables or desks available in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Each guest room is equipped with a table or a desk.<br>For detailed information regarding room layouts and amenities, please visit the following page:<br>\u25b6 Room Layout Guide (Japanese \/ English)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which floors are the guest rooms located on?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The guest rooms are located on the 2nd through 5th floors.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are rice cookers available in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that rice cookers are not provided.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the bed sizes?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Bed sizes are as follows (depending on room type):<br>(W) 110 cm \u00d7 (L) 200 cm<br>(W) 120 cm \u00d7 (L) 200 cm<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How large are the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room sizes vary depending on the room type.<br>We offer a wide variety of rooms ranging from 53.96 sqm to 144.89 sqm, from twin rooms to suites.<br>For further details, please visit the following link:<br><a href=\"https:\/\/lavigne.by-onko-chishin.com\/rooms\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/rooms\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the guest rooms soundproofed?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our property features a condominium-style building structure designed with sound insulation between rooms in mind. While this offers a relatively peaceful and quiet environment, it is not completely soundproof, and sound may occasionally be heard depending on conditions.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the suites and special rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Detailed floor plans for our suite rooms are available at the URL below. We hope this helps you visualize your stay with us.<br><a href=\"https:\/\/lavigne.by-onko-chishin.com\/rooms\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/rooms\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What baby amenities and equipment are available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Baby cots, diaper pails, and bed guards are available for rental upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have rooms that can accommodate four guests in one room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer suite-type rooms suitable for up to four guests. Featuring spacious layouts, they are ideal for families or groups traveling together. For room layouts and further details, please visit the following link:<br><a href=\"https:\/\/lavigne.by-onko-chishin.com\/rooms\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/rooms\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are extra beds available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Sofa beds can be provided depending on the room type: Standard Twin (1 bed), Superior Twin (1 bed), Deluxe Twin (1 bed), Superior Suite (2 beds). Please click here for more details and floor plans of our room types.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are towels provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Bath towels and face towels are provided in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is free Wi-Fi available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Complimentary Wi-Fi is available throughout the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are barrier-free rooms available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Except for a section of the 1st-floor restaurant, the hotel is designed to be step-free. An accessible universal toilet is also located on the 1st floor. Guests can move around inside the guest rooms without steps, except when accessing the terrace; however, please note that grab rails and other support features are unfortunately not installed.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are seasonings available in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that Hotel La Vigne Hakuba does not offer seasoning rental or sales.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are toothbrush sets provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, toothbrush sets are provided in the room according to the number of guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are baby cots available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we have baby cots available for rent upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What room types do you offer?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer a variety of room types tailored to suit your stay style.<br>For details regarding room size, layout, and amenities, please refer to the official page below.<\/p><p>\u25a0 View Room Details<br>Japanese<br>English<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the hotel's smoking policy?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The entire hotel, including balconies and terraces, is strictly non-smoking. A designated smoking area is available outdoors on the 1st floor.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are skincare products (lotion, face wash, makeup remover) provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide skincare products (toner, face wash, and makeup remover) from 'FAS', a fermented anti-aging care brand, in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the maximum capacity for each guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The capacity varies depending on the room type:<br>- La Vigne Suite: Up to 6 guests<br>- Junior Suite: Up to 4 guests<br>- Superior Suite: Up to 5 guests (includes 1 sofa bed)<br>- Standard Suite: Up to 4 guests<br>- Deluxe Twin: Up to 3 guests (includes 1 sofa bed)<br>- Superior Twin: Up to 3 guests (includes 1 sofa bed)<br>- Standard Twin: Up to 3 guests (includes 1 sofa bed)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How many guest rooms are available at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hotel La Vigne Hakuba offers a total of 38 guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the guest rooms equipped with a kitchen?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms feature a fully equipped kitchen, including an IH cooking heater, refrigerator, microwave, electric kettle, and other cooking essentials.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide nightwear?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide two-piece nightwear sets for your comfort.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you provide details regarding the cookware and kitchen equipment in the rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with an IH cooktop, refrigerator, microwave, and electric kettle.<\/p><p>In addition, various kitchen utensils are available for loan upon request. Please feel free to ask our team.<br>&lt;Kitchen Utensils&gt;<br>Kitchen knife, cutting board, pot, frying pan, plastic wrap, ladle, spatula, kitchen shears, paper towels, dishwashing liquid<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What rental items and equipment are available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide nail clippers, sewing kits, extension cords, iron\/ironing board, charging cables, plug adapters, curling irons, straight irons, ice pillows, ice packs, thermometers, cookware, baby cots, diaper pails, bed guards, and board games.<br>*Please note that items are limited in quantity and may be in use.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What kind of view can I expect from the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Depending on the room type, we offer rooms facing either the majestic Northern Alps or Hakuba Village.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What amenities and room facilities are provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[In-Room Facilities]<br>TV \/ Refrigerator \/ Washer-Dryer \/ Microwave \/ Humidifier \/ Kettle \/ Hair Dryer \/ Bidet Toilet \/ Teacups \/ Glasses \/ Safe (Complimentary) \/ Air Conditioning &amp; Heating (Individual control) \/ Wi-Fi Access<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">03. Dining<\/span><span class=\"okfaq-n\">47<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use the restaurant in the hotel alone?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Certainly. We would be delighted to welcome single guests and ensure you have a wonderful time enjoying our cuisine and wine at your leisure.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you recommend local restaurants in the surrounding area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Information on restaurants within Hakuba Village can be found on the following website: <a href=\"https:\/\/hakubameshi.net\/\" target=\"_blank\" rel=\"noopener\">https:\/\/hakubameshi.net\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to substitute or receive a refund for breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Regarding the substitution of breakfast, we may be able to accommodate your request depending on your plan.<br>If you wish to make any changes, such as due to an early morning departure, please be sure to consult with us in advance.<\/p><p>Tel: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer dining plans for formal family gatherings?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While we do not have a dedicated plan, we would be delighted to offer proposals tailored to your budget and preferences. Please feel free to contact us.<br>We also have private dining rooms with capacities for 6 and 12 guests.<br>Tel: +81-261-85-5166 (10:00\u201318:00)<br>E-mail: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details about the buffet restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is served in a buffet style. Please enjoy a vibrant morning experience showcasing the rich terroir of Shinshu, featuring classic egg dishes, a fresh salad bar, Japanese selections, as well as live-cooking items such as buckwheat galettes freshly cooked on a teppan griddle and rice balls.<\/p><p>\u2022 Hours: 7:00\u201310:00 (Last Order 9:30)<br>&lt;Sample Menu (Subject to seasonal changes)&gt;<br>Hakuba buckwheat flour galette, Nanohana Miyuki egg omelet, Yatsugatake yogurt, homemade granola, fresh and warm Shinshu vegetables from contracted farms, Hakuba Shinshu salmon, Shinshu soba noodles, etc.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me how to check restaurant availability?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For information regarding restaurant availability, please kindly contact us by telephone or email.<br>TEL: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about breakfast for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is served buffet style.<br>Breakfast rates vary depending on the season. Please contact us directly by email or phone for details.<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><br>TEL: +81-261-85-5166 (10:00\u201318:00)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I have dinner in my room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner is available via room service.<br>In addition, DINING F\u00dbDO on the 1st floor offers French and Teppanyaki course meals featuring seasonal Shinshu ingredients (advance reservation required). Business hours are 18:00\u201322:00 (L.O. 21:00). Please visit our official website for further details.<br><a href=\"https:\/\/lavigne.by-onko-chishin.com\/dining\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/dining\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a French restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner Venue &amp; Hours<br>1F LA VIGNE DINING F\u00dbDO<br>Hours: 18:00\u201322:00 (L.O. 21:00)<\/p><p>[French Cuisine]<br>We present course menus that carefully bring out the aromas, individuality, and local heritage of seasonal ingredients nurtured by the nature of Hakuba and Nagano Prefecture, elevated with modern French sensibilities. Please enjoy &quot;Hakuba Gastronomy,&quot; savoring the climate and land of Shinshu with all five senses.<\/p><p>[Teppanyaki]<br>Featuring fresh local Shinshu ingredients, including Shinshu Premium Beef and seasonal vegetables cultivated in the cool highland climate. Enjoy the dynamic live experience as our chefs prepare your meal right before your eyes.<\/p><p>All course meals require advance reservation. Light meals designed to be paired with wine are also available. Please refer to our official website for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any restaurants where children are not allowed?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Children are welcome at our restaurant. High chairs are available, so please kindly inform us when making your reservation.<br>Please note that during the winter season, the Teppanyaki course is offered as an adult-only menu.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details regarding the restaurant's \u00e0 la carte menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The \u00e0 la carte menu varies depending on the season and ingredient availability.<br>As an example, you may view the menu on the following page:<\/p><p><a href=\"https:\/\/lavigne.by-onko-chishin.com\/dining\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/dining\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I reserve a time for dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our French course and Teppanyaki dinners operate strictly by advanced reservation. Please click here for details and reservations.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I add dinner on the day of my stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The French course and Teppanyaki dinners require advance reservations at least two days prior to your arrival date. During the winter season, an \u00e0 la carte menu is available for same-day dining. As peak hours can be quite busy, we kindly recommend reserving your table in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is ice cream available for purchase?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer gelato from a local gelateria through our room service menu. Flavors change with the seasons, so please enjoy them during your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you sell alcoholic beverages?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While we do not have vending machines or a shop on the premises, alcoholic beverages may be ordered via room service.<br>Room Service Menu<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I add breakfast on the day of my stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to add breakfast, kindly inform reception by 10:00 PM on the previous day.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a lunch reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we are currently not open for lunch service.<br>If you are considering a group or tour booking, please feel free to contact the hotel directly.<br>Tel: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a bar in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While we do not have a dedicated bar, our dining venue, F\u00dbDO, features a wine cellar showcasing over 1,000 carefully selected Japanese wines.<br>Please feel free to view our wine list here.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the approximate budget for dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The dinner budget varies depending on the season and your selected course menu. Please check the following link for the latest information: <a href=\"https:\/\/lavigne.by-onko-chishin.com\/dining\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/dining\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any cafes or coffee shops inside the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While there are no cafes inside the hotel, there are several wonderful cafes in the surrounding area:<br>\u30fbSounds Like Cafe (6-minute walk from the hotel)<br>\u30fbPenguin Cafe (5-minute walk from the hotel)<br>\u30fbHakuba Roastery (15-minute walk from the hotel)<\/p><p>There are also many other unique cafes located throughout Hakuba Village.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is in-room dining available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer a room service menu including light meals for your enjoyment. In addition, all guest rooms are fully equipped with an IH cooktop, microwave, refrigerator, and electric kettle, allowing you to bring your own ingredients and enjoy cooking in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is included in the breakfast menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is served buffet-style. Please enjoy classic egg dishes, a fresh salad bar, traditional Japanese items, as well as buckwheat galettes and rice balls freshly prepared on the teppan grill. Experience a delightful morning filled with the rich terroir of Shinshu.<br>\u30fbOpening hours: 7:00\u201310:00 (L.O. 9:30)<br>&lt;Sample Menu (Subject to seasonal availability)&gt;<br>Hakuba buckwheat galette, Nanohana Miyuki egg omelet, Yatsugatake yogurt, homemade granola, fresh and warm Shinshu vegetables from contracted farms, Hakuba Shinshu salmon, Shinshu soba, etc.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are drinks provided in the guest room refrigerator?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer complimentary mineral water as well as a selection of local Shinshu beverages and juices.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are private rooms available in the hotel restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, the restaurant features 2 private rooms (capacity: 6 guests per room). They can accommodate up to 12 guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me the lunch menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we are currently not open for lunch.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the Teppanyaki dining?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We serve local, seasonal Shinshu ingredients, including Shinshu Premium Beef and seasonal vegetables nurtured by the cool plateau climate. Please enjoy the dynamic teppanyaki experience prepared right before your eyes by our skilled chefs.<\/p><p>*Two seating times: 18:00 \/ 19:30<br>*Advance reservations are required at least 2 days prior to your visit.<br>*Prices vary depending on the season, so please contact us for details.<br>TEL: +81-261-85-5166 (10:00 - 18:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the restaurant menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner Venue &amp; Hours:<br>1F LA VIGNE DINING F\u00dbDO<br>Operating Hours: 18:00 \u2013 22:00 (L.O. 21:00)<\/p><p>[French Cuisine]<br>We present course menus that bring out the aroma, individuality, and spirit of seasonal ingredients nurtured by the nature of Hakuba and Nagano, elevated through modern French sensibilities. Please savor &quot;Hakuba Gastronomy,&quot; experiencing the climate and soil of Shinshu through all five senses.<\/p><p>[Teppanyaki]<br>We offer local seasonal Shinshu ingredients, including Shinshu Premium Beef and fresh vegetables grown in the cool highland climate. Enjoy the dynamic teppanyaki experience prepared before your eyes by skilled chefs.<\/p><p>Advance reservations are required for all course meals. We also offer light meals to pair with our wine selection. Please check our official website for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I make a restaurant reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Course meals require full advance reservations at least 2 days prior to your visit.<br>During the winter season only, seat-only reservations are also accepted.<br>However, for \u00e0 la carte dining, we recommend making a reservation in advance, as same-day requests may not be accommodated depending on availability.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I bring outside food and drinks into the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You are welcome to bring food and beverages into your guest room.<br>For hygiene management reasons, outside food and drinks are not permitted inside the restaurant, with the exception of food for infants (such as baby food and milk).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the average budget for lunch?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we are currently not open for lunch.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a reservation for breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We will ask for your preferred dining time upon check-in.<br>If you wish to add breakfast, please inform the reception by 10:00 PM on the previous day.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you accommodate dietary allergies?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you have any food allergies or dietary restrictions, please inform us when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is a welcome drink provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Fruit juice from Shinshu is available in your room's refrigerator. Please feel free to enjoy it.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information about your alcoholic beverage service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our hotel features a spacious wine cellar housing over 1,000 bottles of Japanese wine, carefully selected by our wine concierge who visits wineries throughout Japan. We would be delighted to offer recommendations tailored to your preferences during dinner, so please feel free to enjoy them.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details regarding breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is served buffet-style. Please enjoy a vibrant morning experience featuring classic egg dishes, a fresh salad bar, Japanese cuisine, as well as buckwheat galettes prepared live on the teppan grill and freshly made rice balls, all highlighting the rich terroir of Shinshu.\\nHours: 7:00\u201310:00 (L.O. 9:30)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please share the room service menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For room service beverages, we offer Japanese wines, beer, apple juice, and more.\\nFor dining, we provide assorted appetizers, light snacks, sandwiches, and pasta. (Please note that menu items are subject to change depending on the season.)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can non-overnight guests use the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests who are not staying at the hotel are also welcome to use our restaurant (dinner only).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to use the breakfast service without staying at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is exclusively available for hotel guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the breakfast hours?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hours: 7:00 - 10:00 (L.O. 9:30). Breakfast is served in a buffet style. Enjoy a vibrant morning experience highlighting the terroir of Shinshu, featuring classic egg dishes, a fresh salad bar, Japanese selections, as well as buckwheat galettes and rice balls cooked live on the teppan grill.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any restaurants open for lunch on the hotel premises?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not have any restaurants open for lunch on-site.<br>For group or tour lunch inquiries, please contact the hotel directly.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is a beverage menu available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please view our wine list at the following link:<br><a href=\"https:\/\/lavigne.by-onko-chishin.com\/craft-wine\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/craft-wine\/<\/a><\/p><p>For inquiries regarding non-alcoholic beverages or other drinks, please feel free to contact us.<br>TEL: +81-261-85-5166 (10:00\u201318:00)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the dinner hours?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner hours: 18:00\u201322:00 (Last Order: 21:00).<br>Please note that dinner courses are served in two seating times.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a restaurant on the premises?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>At LA VIGNE DINING F\u00dbDO, we serve French cuisine and teppanyaki. For more details, please visit our official website.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there menus available for children and toddlers?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer dedicated children's menus. For details, please feel free to contact us by email or phone.<\/p><p>EMAIL: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><br>TEL: +81-261-85-5166 (10:00\u201318:00)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me the cost of breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast rates vary depending on the season. Please contact us directly by email or phone for details.<\/p><p>Email : <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><br>TEL : +81-261-85-5166\uff0810:00\u201318:00\uff09<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is room service available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, room service is available. We offer a selection of Japanese wines, local craft beers, and locally produced juices for your enjoyment.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you provide details about dinner options?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner Venue &amp; Operating Hours<br>1F LA VIGNE DINING F\u00dbDO<br>Operating Hours: 18:00\u201322:00 (L.O. 21:00)<br>*Hours may vary depending on the season.<\/p><p>[French Cuisine]<br>We present course dining that thoughtfully brings out the distinct aromas and characteristics of seasonal ingredients from Hakuba and across Nagano, elevated through contemporary French sensibilities. Savor &quot;Hakuba Gastronomy,&quot; created to immerse your five senses in the local climate and land.<\/p><p>[Teppanyaki]<br>Featuring local seasonal Shinshu ingredients, including Shinshu Premium Beef and seasonal vegetables cultivated in the cool highland climate. Enjoy the vibrant experience of skilled chefs preparing your meal right before your eyes.<\/p><p>*Advance reservations are required for course meals. Light meals paired with fine wine are also available. Please refer to our official website for details.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">04. Reservations &amp; Policies<\/span><span class=\"okfaq-n\">37<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change my stay dates after completing a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To modify your reservation, please proceed through the booking website or travel agency where you originally made the reservation. Should you have any questions, please feel free to contact us by phone or email.<br>*Changes to room type, dates, or adding guests are subject to availability and may not always be possible.<br>*Price differences may apply depending on the changes requested.<\/p><p>TEL: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a reservation by phone?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We are pleased to accept reservations by phone. Please share your preferred dates and number of guests, and our staff will assist you after checking availability.<br>TEL: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I stay alone at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we offer accommodation plans suitable for solo travelers.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you assist with booking tours and activities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While Hotel La Vigne Hakuba does not offer optional tours directly, we would be delighted to recommend and connect you with nearby travel agencies.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is room-only accommodation available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room-only plans are offered on a limited basis, so availability varies depending on the date. For details, please visit our official website or contact us by phone. TEL: +81-261-85-5166 (10:00 - 18:00)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can minors stay at the hotel without an adult?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Minors are welcome to stay at Hotel La Vigne Hakuba. However, if all guests in a room are minors (under 18 years of age), we kindly request the submission of a written consent form signed by a parent or legal guardian.<br>Please submit the consent form in advance via mail or email, or present it at the reception upon check-in on the day of arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can pregnant guests stay at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Expectant mothers are most welcome to stay with us. While we strive to ensure you have a relaxed and comfortable stay within our standard service boundaries, please note that we do not provide medical support. If you have any concerns regarding your physical condition, we kindly advise consulting your attending physician prior to your visit.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer day-use plans?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not offer day-use plans.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are pets other than dogs allowed to stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask for your understanding that pets are not permitted to stay at the hotel. If you are traveling with a guide dog or service dog, please contact us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please resend my booking confirmation email?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to confirm your reservation details, we kindly ask you to contact us directly by phone.<br>TEL: +81-261-85-5166 (10:00 - 18:00)<br>*Please note that if you made your reservation through a booking site other than our official website, it may take some time for the reservation notification to reach the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are accommodation gift vouchers available for purchase?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We can prepare accommodation gift vouchers tailored to your specific stay requirements. Please feel free to contact us for further details.<br>TEL: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is a reservation required for day-use bathing?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that there are no public bath facilities within the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the hotel all-inclusive?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hotel La Vigne Hakuba is not an all-inclusive hotel.<br>Food, beverages, and various services during your stay will incur additional charges depending on the content.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me about the available accommodation plans?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Accommodation plans vary depending on the season.<br>Please check the latest plan details by clicking the &quot;Reservation&quot; button at the top right of our official website.<br><a href=\"https:\/\/lavigne.by-onko-chishin.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a children's play area in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that our hotel does not have a kids' room or children's play area.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How is housekeeping handled during consecutive stays?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For guests staying multiple nights, housekeeping services are provided once every two days.<br>Should you prefer not to have room cleaning or have other requests, please feel free to inform us.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can we make a group reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We welcome group reservations. Please contact us directly by phone or email.<br>TEL: +81-261-85-5166 (10:00 - 18:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is your cancellation policy?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Cancellation fees may vary depending on the accommodation plan and booking method. Please be sure to review the details of your selected plan.<br>To cancel your reservation, please complete the procedure through the booking website or travel agency used. Should you have any questions, please feel free to contact us by phone or email.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a same-day reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, same-day reservations are accepted subject to room availability. Please check room availability via our official website or other booking channels, or contact us directly by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change my booking plan after making a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To change your reservation details, please complete the procedure through the booking website or travel agency where you made the booking. If you have any questions, please feel free to contact us by phone or email. *Please note that requests for changes to room type, dates, or adding guests may not be accommodated depending on room availability. *Price differences may apply depending on the changes.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do changes or cancellations work for reservations made through travel agencies or third-party websites (OTAs)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For changes or cancellations regarding reservations made through travel agencies or third-party booking channels, please contact the respective agency or site where you originally made your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I have not received my reservation confirmation email.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you have not received your confirmation email, it may be due to one of the following reasons:<br>- An incorrect email address was registered<br>- The email was routed to your spam\/junk folder, or blocked by mail settings<\/p><p>If you would like to confirm your reservation, we kindly ask you to contact us directly by phone.<br>TEL: +81-261-85-5166 (10:00\u201318:00)<br>*Please note that for reservations made through non-official booking sites, it may take some time for the reservation notification to reach the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is bottled mineral water provided in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Complimentary bottled mineral water is provided in your room. Additionally, the tap water in the room is safe for drinking.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change the number of guests after completing my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To change your reservation details, please complete the procedure through the booking website or travel agency where you made the booking. If you have any questions, please feel free to contact us by phone or email.<br>*Changes to room type, dates, or adding guests may not be possible depending on room availability.<br>*Price differences may apply depending on the changes.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How should I enter the number of children when making a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The policy varies depending on the booking website and stay plan. Please accurately enter the number and ages of children to confirm the applicable rate.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What amenities are available for children and infants?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide children's pajamas. Baby cots, diaper pails, and bed guards are also available for loan upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to stay with an infant under one year old?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, infants are most welcome. Baby cots, diaper pails, and bed guards are available for loan upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I request a different size for the room wear?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide two-piece top and bottom sleepwear. Size guidelines are as follows:<\/p><p>Children's sizes (height):<br>S: 90\u2013120 cm<br>M: 100\u2013130 cm<br>L: 120\u2013140 cm<\/p><p>Adult sizes (height):<br>M: 150\u2013165 cm<br>L: 160\u2013175 cm<br>3L: 180 cm or taller<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use Furusato Nozei (Hometown Tax) accommodation vouchers?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hakuba Village Accommodation Subsidy Vouchers and Mitsukoshi Isetan Furusato Nozei Vouchers can be used.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there pajamas available for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide nightwear for children. Please feel free to request them.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I confirm my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may confirm your reservation details through the automatic confirmation email sent when your booking was completed, or via your account page on the booking website. If you have any questions, please feel free to contact us by phone or email.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I cancel my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To cancel your booking, please proceed through the booking website or travel agency where your reservation was originally made. If you have any questions, please contact us by phone or email.<br>Cancellation fees may vary depending on the accommodation plan or booking channel. Please be sure to check the details of your specific plan.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can children share a bed with adults?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Children aged 2 and under may stay free of charge when sharing a bed with an adult.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I make a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please use the vacancy search on our official website to make a reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How far in advance may I make a room reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Depending on the month of your stay, we accept inquiries and reservations up to eight months in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I check room availability?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room availability changes constantly. Please check the reservation page on our official website for the most up-to-date information.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I stay at the hotel with my pet?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask that guests refrain from bringing pets to the hotel. For guide dogs and assistance dogs, please contact us in advance.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">05. Check-in &amp; Check-out<\/span><span class=\"okfaq-n\">12<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I wish to check out late at night or early in the morning?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Late-night and early-morning check-outs are available. Kindly inform Reception by the day before your departure.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I use the parking lot before check-in or after check-out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, the parking lot is available for use before check-in and after check-out. Please inform the reception desk.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do I check in and check out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please proceed to the reception on the 1st floor of the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is early check-in or late check-out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early check-in and late check-out may be accommodated depending on room availability. Additional charge: JPY 5,500 per 30 minutes.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the operating hours for the parking lot?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Parking is available both before check-in and after check-out. Please inform our reception staff when you wish to use it.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the front desk open 24 hours?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, our staff are available at the front desk 24 hours a day.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is late check-out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early check-in and late check-out may be available depending on room availability.<br>Additional charge: \u00a55,500 per 30 minutes.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the operating hours for the public bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that Hotel La Vigne Hakuba does not have a public bath.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are early check-in and late check-in\/out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early check-in and late check-out may be accommodated depending on room availability. Additional fee: JPY 5,500 per 30 minutes.<br>Please inform us in advance if your arrival time is significantly delayed or if you might miss your dinner reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I need to delay my check-in time?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please contact us if you expect to arrive significantly later than your scheduled arrival time or if you might be late for your dinner reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I leave my luggage with you before check-in or after check-out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we are pleased to store your luggage both before check-in and after check-out.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the check-in and check-out times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in: From 15:00<br>Check-out: Until 11:00<br>*Times may vary depending on the accommodation plan.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">06. Services<\/span><span class=\"okfaq-n\">21<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any concerns regarding bears?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>As Hotel La Vigne Hakuba is surrounded by rich nature, bears are occasionally sighted in mountainous areas. However, encounters in the residential and surrounding areas, including our hotel, are rare. When going hiking or exploring the surroundings, we recommend taking standard precautions, such as avoiding walking alone in the early morning or evening, and making noise as you walk to alert wildlife of your presence.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an ice machine available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have an ice machine on the premises. Should you require ice, kindly let our reception desk know and we would be delighted to assist you.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is your policy regarding lost and found items?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please contact us by phone.\\nTEL: +81-261-85-5166\\nLost items are kept for approximately 3 months.\\n*Opened food and beverages will be disposed of on the same day.\\n\\nProviding the following details will help us process your inquiry smoothly:\\n\u30fb Full name\\n\u30fb Dates of stay (and room number if remembered)\\n\u30fb Description of the item (in as much detail as possible)\\n\u30fb Contact details\\n*Please note that we can only ship lost items within Japan.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to request a diaper disposal pail?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer diaper disposal pails available for rent upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I ship luggage from the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, luggage shipping service is available at the reception. We provide both prepaid and cash-on-delivery shipping slips for Yamato Transport.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is food delivery (such as delivery pizza) permitted?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, food delivery services are available. We kindly ask that you receive your order from the delivery personnel at the 1st floor reception.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is a wine opener available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Wine openers are available in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer a laundry service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not offer laundry or dry cleaning services on-site. However, a washer-dryer is provided in your guest room for your convenience during your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a drop-off area at the entrance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, there is a porte-coch\u00e8re (drop-off area) at the main entrance. Our staff will be delighted to assist you with your luggage.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are wheelchairs available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Wheelchairs are available for rental. Please contact us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I send my luggage to the hotel in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>When sending luggage to the hotel, please be sure to specify your check-in date and the name of the guest on the shipping voucher.<\/p><p>[Shipping Address]<br>Hotel La Vigne Hakuba c\/o Reception<br>3020-1116 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano 399-9301, Japan<br>TEL: +81-261-85-5166<\/p><p>*Please note that we cannot accept items requiring temperature control, hazardous goods, or valuables.<br>*We cannot accept luggage sent cash on delivery or payment upon delivery.<br>*Bringing your tracking copy (shipper's receipt) on the day of check-in will ensure a smooth confirmation process.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I walk around the hotel in nightwear (yukata) or room slippers?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask that nightwear, bathrobes, and in-room slippers not be worn outside your guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any recommended events held at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Information regarding events held at Hotel La Vigne Hakuba can be found on the following page.<br><a href=\"https:\/\/lavigne.by-onko-chishin.com\/event\/\" target=\"_blank\" rel=\"noopener\">https:\/\/lavigne.by-onko-chishin.com\/event\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are snowboard rentals available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Rental Shop Spicy is located right next to Hotel La Vigne Hakuba. During the winter season, ski and snowboard rentals can also be reserved in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are Yukata or room wear provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide two-piece top and bottom sleepwear in your room. Please kindly note that sleepwear, bathrobes, and room slippers are for use inside your guest room only and should not be worn in public areas.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer tableware for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>A complete set of tableware is provided in all guest rooms according to the number of staying guests. Should you require any additional items, please feel free to request them from our staff.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are ski rentals available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For ski and snowboard gear, wear, and snowshoes, you may use &quot;SPICY (Echoland shop)&quot; located adjacent to the hotel.<br>SPICY (Echoland shop) Hours: 8:00\u201318:00<br>*Winter season only<br>*Operating hours for SPICY (Wadano, Iwatake, Tsugaike, and Happo Lounge shops) are 8:00\u201317:00.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer bicycle rentals?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>During the summer season, bicycle rental service is available exclusively for staying guests at the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can the hotel assist with special surprises?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u3010Arrangement of Flowers, Cakes, and Anniversary Surprises\u3011 We would be delighted to assist you with special arrangements such as anniversary cakes and flower bouquets. Please inform us when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you arrange an anniversary cake for us?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We would be delighted to assist with arrangements for anniversary cakes, bouquets, and other special requests.<br>Please inform us at the time of reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a dress code?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kindly note that guests are respectfully asked to refrain from wearing room slippers, loungewear, or bathrobes when visiting the restaurant. Aside from this, there is no specific dress code.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">07. Facilities<\/span><span class=\"okfaq-n\">33<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have meeting rooms or banquet facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not have meeting rooms or banquet facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a nursing room available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Although we do not have a dedicated nursing room, our changing room may be used for nursing and changing diapers.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any golf courses nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Azumino Area<br>\u30fbHyugatayama Kogen Golf Course: approx. 40 mins from the hotel<br>\u30fbHotaka Country Club: approx. 1 hour from the hotel<br>\u30fbAzumino Country Club: approx. 1 hour from the hotel<\/p><p>Nagano City Area<br>\u30fbWego Country Club: approx. 1 hour from the hotel<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there restrooms available in the hotel lobby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>An accessible restroom is available on the 1st floor of the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I meet visitors in the lobby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask that you use the lobby or other public areas for meetings and appointments.<br>Please note that non-registered guests are not permitted in guest room areas.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have a spa or beauty salon?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While we do not have a dedicated spa salon on-site, partner therapists can visit your guest room to provide treatments. Please contact us in advance for details regarding treatment options and pricing. TEL: +81-261-85-5166 (10:00-18:00) Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details about the hotel facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>On the 1st floor, you will find the Reception, Concierge Desk, Restaurant &quot;LA VIGNE DINING F\u00dbDO&quot;, Changing Rooms, Locker Room, and Public Restrooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a bath in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Each guest room is equipped with a bathroom with a bathtub. Additionally, depending on the room type, some rooms feature a separate shower booth in addition to the bathtub.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have karaoke facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have karaoke facilities at our hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me about the amenities in the public bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that our hotel does not feature hot springs, public baths, or open-air baths.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the capacity of the banquet room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not have meeting rooms or banquet facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the front desk located?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The reception is located on the 1st floor.<br>Opening Hours: 6:00 - 22:00<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the extension number for the front desk?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please dial extension 9 for the reception.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a lounge available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that we do not offer lounge service; however, comfortable sofas are available in the reception lobby for your waiting and meeting needs.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there elevators or escalators in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While we do not have escalators, there are two elevators available. Our staff will be delighted to assist you with your luggage, so please feel free to ask.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there hot springs (onsen) near the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There are several hot spring facilities around the hotel. The following two are particularly popular and easy to access:<\/p><p>\u25a0 Happo-no-Yu<br>- Distance: Approx. 5 minutes by car from the hotel<br>- A popular public bath located in the center of the Hakuba Happo area, featuring spacious indoor and open-air baths.<\/p><p>\u25a0 Mimizuku-no-Yu<br>- Distance: Approx. 7 minutes by car from the hotel<br>- Known for its beautiful open-air bath offering stunning views of the Northern Alps, making it a local favorite.<\/p><p>There are also various other hot spring facilities in Hakuba Village. Please feel free to ask at the front desk for details regarding operating hours and directions.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use the hot spring or public bath for day use?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kindly note that Hotel La Vigne Hakuba does not have hot spring, public bath, or open-air bath facilities on-site. However, there are several hot spring facilities located nearby.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have private baths available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not have private bath facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have a floor plan or hotel map?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please kindly check our floor map for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is massage service available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Massage services are available. Please inquire at the reception desk for details and arrangements.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the opening date and background of the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Opening date: December 19, 2024. Hotel La Vigne Hakuba is an alpine resort hotel offering 38 guest rooms in total, developed by List Development Co., Ltd. (President &amp; CEO: Hiroyuki Kiuchi, Head Office: Yokohama, Kanagawa) of the List Group, and operated by Onko Chishin.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a fitness gym?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that our hotel does not have a fitness gym.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a sauna available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that there is no sauna in our hotel.<br>However, there is a sauna facility named &quot;From P&quot; located near the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a microwave available in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with a single-function microwave oven.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there vending machines in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that there are no vending machines available within the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is detergent sold separately for the laundry facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with a washer-dryer combo, and laundry detergent is provided free of charge.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a shop inside the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please kindly note that there is no shop inside the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the designated smoking area located?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The designated smoking area is located outside on the 1st floor.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there washing machines available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with a washer-dryer combination unit.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the bathrooms in the guest rooms supplied with hot spring water?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The baths in the guest rooms use heated tap water.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is laundry service or a coin laundry available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with a washer-dryer combination unit.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the public bath a hot spring (onsen)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hotel La Vigne Hakuba does not feature hot springs, public baths, or open-air baths on-site. However, there are several hot spring facilities located nearby.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a communal public bath at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that our hotel does not feature communal public bath facilities.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">08. Rates &amp; Payment<\/span><span class=\"okfaq-n\">13<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can travel agency gift certificates be used to pay for accommodation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely apologize, but gift certificates issued by travel agencies, such as JTB Nice Gift, are not accepted.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is an accommodation tax charged separately?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, an accommodation tax is charged separately and is not included in the room plan rates. Effective June 1, 2026, in accordance with the Hakuba Village ordinance, the accommodation tax per person per night will be collected at the front desk upon arrival as follows.<\/p><p>Accommodation Tax Rates (for the first 3 years of the system):<br>- JPY 6,000 or more and less than JPY 20,000: JPY 200<br>- JPY 20,000 or more and less than JPY 50,000: JPY 400<br>- JPY 50,000 or more and less than JPY 100,000: JPY 900<br>- JPY 100,000 or more: JPY 1,900<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you issue a receipt?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Receipts are issued for payments made directly at the hotel. If you require a specific name on the receipt, please inform us in advance or at check-in.\\n*For advance payments, please verify with the booking platform through which you made your reservation.\\n*As a general rule, we are unable to reissue receipts in the event of loss.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Will a cancellation fee apply if I cancel my reservation due to natural disasters or public transportation disruptions?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please contact us by phone. Details regarding cancellation fees will be provided depending on the situation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which credit cards are accepted?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept Visa, Mastercard, JCB, American Express, and UnionPay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can someone other than the staying guest pay for the accommodation charges?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Payment by someone other than the staying guest is accepted. However, as procedures may vary depending on the booking channel, we kindly request that you contact the hotel in advance for a seamless process. Please note that at the time of payment, we will verify details such as the guest's name and scheduled stay dates. TEL: +81-261-85-5166 (10:00 - 18:00) Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change my payment method from payment upon arrival to advance payment?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, reservations booked with payment upon arrival can be changed to advance payment. Please note that procedure steps may vary depending on the booking website. If you wish to make a change, please contact the reception or reach out to us by phone or email.<br>TEL: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How much is the hot spring tax (bathing tax)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our hotel does not charge a hot spring tax (bathing tax).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What channels or streaming services are available on the in-room television?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guest room televisions offer terrestrial digital broadcasting and various streaming services. Please note that logging into your personal account is required to access streaming services.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">If paying on-site, when should the payment be settled?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Payment can be made during check-in or check-out.<br>Upon request, you may also settle your payment at any time during your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What payment methods are available for accommodation charges?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to pay in advance, we can provide a credit card payment link or bank transfer details. For payments made on-site, we accept credit cards, cash, e-money, and QR code payments.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me of the accommodation rates?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room rates vary depending on the accommodation plan, season, and room availability. Please refer to the reservation page on our official website for the latest rates.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the accommodation rates for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Children's rates vary depending on the booking website and accommodation plan. Please enter the correct number of guests and their ages when making your reservation to view the applicable rates.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">09. Access &amp; Transportation<\/span><span class=\"okfaq-n\">22<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can visitors who are not staying at the hotel use the parking lot?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The parking lot at Hotel La Vigne Hakuba is exclusively for the use of our overnight guests and restaurant patrons. You are welcome to use the parking lot before check-in or after check-out; kindly inform the reception upon your arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a parking space available for large vehicles?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, large vehicles such as buses may be parked in our second parking lot. Kindly contact us in advance if you wish to use this service.<br>Tel: +81-261-85-5166 (10:00 to 18:00)<br>E-mail: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I travel between the nearby airports and the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Express buses operate between Narita or Haneda Airport and Hakuba during the winter season. Complimentary shuttle service is available between the nearest bus terminal, Happo Bus Terminal, and the hotel. Please refer to the bus operator's website for timetables and fares.\\n<a href=\"https:\/\/www.alpico.co.jp\/traffic\/express\/nagano_hakuba\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.alpico.co.jp\/traffic\/express\/nagano_hakuba\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are smartphone chargers available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Charging cables are available for loan. Please feel free to ask at the reception.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there parking space for motorcycles?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>While we do not have a dedicated motorcycle parking section, parking spaces are available for guests arriving by motorcycle. Please note that these spaces are uncovered, and our staff will be pleased to guide you to the location.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are baby baths available for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely regret that baby baths are not available for rental.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you arrange a rental car reservation on my behalf?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our concierge would be delighted to assist you with rental car arrangements. Please feel free to inquire at any time.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you sell bath items such as shampoo or bath gel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer bath amenities for sale. However, we do sell an original aroma mist created by the same fragrance designer who crafted our in-room amenities. We invite you to bring home this signature fragrance as a memory of Hakuba's terroir.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where are the pickup and drop-off locations for the shuttle bus?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u2022 To\/From Hotel: Front Entrance<br>\u2022 JR Hakuba Station &amp; Hakuba Happo Bus Terminal: Our driver will be waiting near the arrival area holding a sign with the hotel name.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there accessible parking for guests with disabilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have designated priority parking spaces for wheelchair users. As space is limited, we kindly ask that you contact us in advance if you wish to use one.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the nearest car rental company?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our concierge will be delighted to assist you with rental car arrangements. Please feel free to ask.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are snow chains required for driving in winter?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>During the winter season, snowfall and icy road conditions occur frequently around Hakuba Village. Therefore, winter tires (studless tires) or snow chains are mandatory.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I reserve a parking space?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have ample parking space available for our guests, so reservations are not required.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you arrange a taxi for us?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We are pleased to arrange a taxi for you at the time of reservation or at the reception desk. During peak periods, it may take some time for taxis to arrive, so we recommend consulting with us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have charging stations for electric vehicles?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We are equipped with two Terra Charge EV charging stations.<br>Cashless payment available \/ Connector standard: Type 1 (J1772)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide directions to the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask you to contact us directly by phone or email for detailed directions.<br>TEL: +81-261-85-5166 (10:00\u201318:00)<br>Email: <a href=\"mailto:lavigne@okcs.co.jp\">lavigne@okcs.co.jp<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I reserve the shuttle service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to use our shuttle service, please make a reservation when booking your stay, or contact us in advance by phone or email.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I get to the hotel from the station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We operate a shuttle service to and from JR Hakuba Station.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a timetable for the shuttle bus service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer shuttle services to the following locations:<br>[Year-round] JR Hakuba Station, Hakuba Happo Bus Terminal<br>[Winter Season] Happo-One Ski Resort (Nakiyama Slope), Hakuba Goryu &amp; HAKUBA47 (HAKUBA47 Gondola Station)<br>[Summer Season] Iwatake Mountain Resort<\/p><p>Shuttle transfers during the summer season require advance reservations.<br>For the winter season, scheduled shuttle services are planned (timetable is currently to be determined).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What type of bathroom and toilet facilities do the guest rooms have?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Bathroom and toilet specifications vary depending on the room type:<\/p><p>\u2022 La Vigne Suite: 1 View Bath with Northern Alps view (separate toilet), 2 Shower rooms<br>\u2022 Junior Suite: 1 Bathroom (separate toilet), 1 Shower room (separate toilet)<br>\u2022 Superior Suite: 1 Bathroom (combination unit), 1 Shower room (combination unit)<br>\u2022 Standard Suite: 1 View Bath (separate toilet), 1 Shower room (separate toilet)<br>\u2022 Deluxe Twin: 1 Bathroom (separate toilet)<br>\u2022 Superior Twin: 1 View Bath (separate toilet)<br>\u2022 Standard Twin: 1 Bathroom (separate toilet)<\/p><p>Please refer to our official website for room floor plans and further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is parking available at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer complimentary parking for up to 53 vehicles.<\/p><p>First Parking Lot: 17 spaces (outdoor)<br>Second Parking Lot: 36 spaces (outdoor)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer a shuttle service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide shuttle services to the following destinations:<br>[Year-round] JR Hakuba Station, Hakuba Happo Bus Terminal<br>[Winter] Happo-one Ski Resort (Nakiyama Slope), Hakuba47 Winter Sports Park<br>[Summer] Iwatake Mountain Resort<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">10. Membership Program<\/span><span class=\"okfaq-n\">19<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I change my membership details (such as my email address or password)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please update your information under &quot;Edit Member Details&quot; on your Membership My Page. <a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a fee for membership registration or joining?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Registration is free of charge. For details, please visit the following page. <a href=\"https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I check my membership reward points?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may check your point balance here. <a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do membership points have an expiration date?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership points do not expire. Please refer to the link below for details. <a href=\"https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u30e9\u30f3\u30af\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u30e9\u30f3\u30af<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How are points awarded if an accompanying guest is a member, rather than the person making the reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check the details from the link below. <a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is membership registration required to use your services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership registration is required to enjoy exclusive benefits and services. <a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/signup\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me how to cancel my membership?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please proceed via 'Cancel Membership' (\u9000\u4f1a\u624b\u7d9a\u304d) within your member My Page. <a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are corporate memberships available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that registrations under corporate names are not accepted. <a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I cannot complete new member registration?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please contact us using the inquiry form below. <a href=\"https:\/\/by-onko-chishin.com\/destination-club\/contact-us\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club\/contact-us<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">When do membership tier upgrades take effect?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check the details from the link below. <a href=\"https:\/\/by-onko-chishin.com\/destination-club\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the membership terms and conditions?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check the details here:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club\/terms-and-conditions\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club\/terms-and-conditions<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any membership benefits available at the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Certain eligible restaurants offer membership benefits. Please check the details here:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are reservations made through third-party booking websites eligible for the membership program?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check the details here:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can points from multiple accounts, such as family members, be combined into one account?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Points cannot be combined across accounts. Please check the details here:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can a membership tier be downgraded?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check the details here:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">From what point in time are cumulative base membership points calculated?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check the details here:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details about membership benefits?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please visit our website for details regarding our membership program:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any special privileges if I stay at the hotel on my birthday?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>[Arrangement of Flower Bouquets, Cakes, and Surprise Assistance]<br>We would be delighted to assist with special arrangements such as anniversary cakes and flower bouquets. Please kindly inform us at the time of reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I register as a member?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please register for membership via the following link:<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/signup\/<\/a><\/p><\/div><\/div><\/details><\/details><\/details>\n<\/div>\n<script type=\"application\/ld+json\">{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"inLanguage\": \"en\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can visitors who are not staying at the hotel use the parking lot?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The parking lot at Hotel La Vigne Hakuba is exclusively for the use of our overnight guests and restaurant patrons. You are welcome to use the parking lot before check-in or after check-out; kindly inform the reception upon your arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if I wish to check out late at night or early in the morning?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Late-night and early-morning check-outs are available. Kindly inform Reception by the day before your departure.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can travel agency gift certificates be used to pay for accommodation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely apologize, but gift certificates issued by travel agencies, such as JTB Nice Gift, are not accepted.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any concerns regarding bears?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"As Hotel La Vigne Hakuba is surrounded by rich nature, bears are occasionally sighted in mountainous areas. However, encounters in the residential and surrounding areas, including our hotel, are rare. When going hiking or exploring the surroundings, we recommend taking standard precautions, such as avoiding walking alone in the early morning or evening, and making noise as you walk to alert wildlife of your presence.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are safety deposit boxes available for valuables?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Safety deposit boxes are provided in all guest rooms for the secure storage of your valuable belongings during your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the kitchens equipped with an oven?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Each room is provided with a microwave oven, though please note that it does not feature an oven function. It is available for your convenience in lightly heating or preparing simple meals.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I use the restaurant in the hotel alone?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Certainly. We would be delighted to welcome single guests and ensure you have a wonderful time enjoying our cuisine and wine at your leisure.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a parking space available for large vehicles?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, large vehicles such as buses may be parked in our second parking lot. Kindly contact us in advance if you wish to use this service.\\nTel: +81-261-85-5166 (10:00 to 18:00)\\nE-mail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an ice machine available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have an ice machine on the premises. Should you require ice, kindly let our reception desk know and we would be delighted to assist you.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is an accommodation tax charged separately?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, an accommodation tax is charged separately and is not included in the room plan rates. Effective June 1, 2026, in accordance with the Hakuba Village ordinance, the accommodation tax per person per night will be collected at the front desk upon arrival as follows.\\n\\nAccommodation Tax Rates (for the first 3 years of the system):\\n- JPY 6,000 or more and less than JPY 20,000: JPY 200\\n- JPY 20,000 or more and less than JPY 50,000: JPY 400\\n- JPY 50,000 or more and less than JPY 100,000: JPY 900\\n- JPY 100,000 or more: JPY 1,900\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell us about the room keys?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide cylinder-type keys for guest rooms. Special attention has been given to the design of the key charms and keyholders. We would be delighted if they catch your eye during your stay with us.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you recommend local restaurants in the surrounding area?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Information on restaurants within Hakuba Village can be found on the following website: https:\/\/hakubameshi.net\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to substitute or receive a refund for breakfast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Regarding the substitution of breakfast, we may be able to accommodate your request depending on your plan.\\nIf you wish to make any changes, such as due to an early morning departure, please be sure to consult with us in advance.\\n\\nTel: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer dining plans for formal family gatherings?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While we do not have a dedicated plan, we would be delighted to offer proposals tailored to your budget and preferences. Please feel free to contact us.\\nWe also have private dining rooms with capacities for 6 and 12 guests.\\nTel: +81-261-85-5166 (10:00\u201318:00)\\nE-mail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where can I find information about career opportunities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Career opportunities at Onko Chishin Co., Ltd. can be found on our official page below: https:\/\/x.gd\/UO37Y\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have bed guards available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Bed guards are available for loan. Please inform reception should you require one.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an electric kettle in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"An electric kettle is provided in each guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a refrigerator in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"A refrigerator is provided in each guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is your policy regarding lost and found items?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please contact us by phone.\\\\nTEL: +81-261-85-5166\\\\nLost items are kept for approximately 3 months.\\\\n*Opened food and beverages will be disposed of on the same day.\\\\n\\\\nProviding the following details will help us process your inquiry smoothly:\\\\n\u30fb Full name\\\\n\u30fb Dates of stay (and room number if remembered)\\\\n\u30fb Description of the item (in as much detail as possible)\\\\n\u30fb Contact details\\\\n*Please note that we can only ship lost items within Japan.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have staff who speak English, Chinese, or Korean?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have staff who speak English, though they are not present at all times. Please kindly note that we may occasionally assist you using translation applications.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I travel between the nearby airports and the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Express buses operate between Narita or Haneda Airport and Hakuba during the winter season. Complimentary shuttle service is available between the nearest bus terminal, Happo Bus Terminal, and the hotel. Please refer to the bus operator's website for timetables and fares.\\\\nhttps:\/\/www.alpico.co.jp\/traffic\/express\/nagano_hakuba\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you issue a receipt?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Receipts are issued for payments made directly at the hotel. If you require a specific name on the receipt, please inform us in advance or at check-in.\\\\n*For advance payments, please verify with the booking platform through which you made your reservation.\\\\n*As a general rule, we are unable to reissue receipts in the event of loss.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the room windows be opened?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The windows in the guest rooms can be opened.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide makeup remover?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Skincare amenities, including lotion, facial cleanser, and makeup remover, are provided in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I use the parking lot before check-in or after check-out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, the parking lot is available for use before check-in and after check-out. Please inform the reception desk.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there wheelchair-accessible restrooms available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"An accessible (universal) restroom is located on the 1st floor.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I change my membership details (such as my email address or password)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please update your information under \\\"Edit Member Details\\\" on your Membership My Page. https:\/\/membership.by-onko-chishin.com\/auth\/login\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a fee for membership registration or joining?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Registration is free of charge. For details, please visit the following page. https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I check my membership reward points?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may check your point balance here. https:\/\/membership.by-onko-chishin.com\/auth\/login\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Will a cancellation fee apply if I cancel my reservation due to natural disasters or public transportation disruptions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please contact us by phone. Details regarding cancellation fees will be provided depending on the situation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide facial cleanser?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Skincare amenities, including lotion, facial cleanser, and makeup remover, are provided in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to request a diaper disposal pail?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer diaper disposal pails available for rent upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do membership points have an expiration date?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Membership points do not expire. Please refer to the link below for details. https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u30e9\u30f3\u30af\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How are points awarded if an accompanying guest is a member, rather than the person making the reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please check the details from the link below. https:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is membership registration required to use your services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Membership registration is required to enjoy exclusive benefits and services. https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please inform me how to cancel my membership?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please proceed via 'Cancel Membership' (\u9000\u4f1a\u624b\u7d9a\u304d) within your member My Page. https:\/\/membership.by-onko-chishin.com\/auth\/login\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are corporate memberships available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly inform you that registrations under corporate names are not accepted. https:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if I cannot complete new member registration?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please contact us using the inquiry form below. https:\/\/by-onko-chishin.com\/destination-club\/contact-us\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"When do membership tier upgrades take effect?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please check the details from the link below. https:\/\/by-onko-chishin.com\/destination-club\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the membership terms and conditions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please check the details here:\\nhttps:\/\/by-onko-chishin.com\/destination-club\/terms-and-conditions\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any membership benefits available at the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Certain eligible restaurants offer membership benefits. Please check the details here:\\nhttps:\/\/by-onko-chishin.com\/destination-club\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are reservations made through third-party booking websites eligible for the membership program?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please check the details here:\\nhttps:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can points from multiple accounts, such as family members, be combined into one account?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Points cannot be combined across accounts. Please check the details here:\\nhttps:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can a membership tier be downgraded?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please check the details here:\\nhttps:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"From what point in time are cumulative base membership points calculated?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please check the details here:\\nhttps:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change my stay dates after completing a reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To modify your reservation, please proceed through the booking website or travel agency where you originally made the reservation. Should you have any questions, please feel free to contact us by phone or email.\\n*Changes to room type, dates, or adding guests are subject to availability and may not always be possible.\\n*Price differences may apply depending on the changes requested.\\n\\nTEL: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a reservation by phone?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We are pleased to accept reservations by phone. Please share your preferred dates and number of guests, and our staff will assist you after checking availability.\\nTEL: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I invite non-registered visitors to my room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask that visitors who are not registered guests refrain from entering the guest rooms. For meetings or visits, please make use of the lobby area.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a curfew for the hotel entrance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is no curfew. However, the main entrance may be temporarily locked during night patrols or when staff are away from the entrance area.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are humidifiers available in the rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Humidifiers are provided in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have meeting rooms or banquet facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not have meeting rooms or banquet facilities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which credit cards are accepted?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We accept Visa, Mastercard, JCB, American Express, and UnionPay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I ship luggage from the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, luggage shipping service is available at the reception. We provide both prepaid and cash-on-delivery shipping slips for Yamato Transport.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are smartphone chargers available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Charging cables are available for loan. Please feel free to ask at the reception.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I stay alone at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we offer accommodation plans suitable for solo travelers.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the beds be joined together or moved against the wall?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The beds in our guest rooms are arranged as Hollywood Twin (two single beds placed side by side).\\nShould you wish to have them configured as a double bed, please inform us prior to your arrival.\\nWhile the beds cannot be moved directly against the wall, bed guards can be installed, so please feel free to consult with us in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a nursing room available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Although we do not have a dedicated nursing room, our changing room may be used for nursing and changing diapers.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there parking space for motorcycles?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While we do not have a dedicated motorcycle parking section, parking spaces are available for guests arriving by motorcycle. Please note that these spaces are uncovered, and our staff will be pleased to guide you to the location.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer hair straighteners or curling irons for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have hair straighteners and curling irons available for rental. Kindly inform the reception if you wish to use one.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you assist with booking tours and activities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While Hotel La Vigne Hakuba does not offer optional tours directly, we would be delighted to recommend and connect you with nearby travel agencies.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are baby baths available for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely regret that baby baths are not available for rental.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details about membership benefits?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please visit our website for details regarding our membership program:\\nhttps:\/\/by-onko-chishin.com\/destination-club\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any golf courses nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Azumino Area\\n\u30fbHyugatayama Kogen Golf Course: approx. 40 mins from the hotel\\n\u30fbHotaka Country Club: approx. 1 hour from the hotel\\n\u30fbAzumino Country Club: approx. 1 hour from the hotel\\n\\nNagano City Area\\n\u30fbWego Country Club: approx. 1 hour from the hotel\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you arrange a rental car reservation on my behalf?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our concierge would be delighted to assist you with rental car arrangements. Please feel free to inquire at any time.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is room-only accommodation available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Room-only plans are offered on a limited basis, so availability varies depending on the date. For details, please visit our official website or contact us by phone. TEL: +81-261-85-5166 (10:00 - 18:00)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is the hotel barrier-free accessible?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Except for a specific area of the 1st-floor restaurant, the hotel is designed without steps. A universal restroom is also located on the 1st floor. Within guest rooms, movement is basically step-free except when accessing the terrace; however, handrails and other assistance devices are unfortunately not provided.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you sell bath items such as shampoo or bath gel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer bath amenities for sale. However, we do sell an original aroma mist created by the same fragrance designer who crafted our in-room amenities. We invite you to bring home this signature fragrance as a memory of Hakuba's terroir.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can someone other than the staying guest pay for the accommodation charges?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Payment by someone other than the staying guest is accepted. However, as procedures may vary depending on the booking channel, we kindly request that you contact the hotel in advance for a seamless process. Please note that at the time of payment, we will verify details such as the guest's name and scheduled stay dates. TEL: +81-261-85-5166 (10:00 - 18:00) Email: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What brand of hair dryer is provided in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide the Magnet Hair Pro Hair Dryer Zero Plus.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any supermarkets nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"[The Big Hakuba Store] Offers clothing and daily necessities as well. Approx. 4 minutes by car. [Hapia A-Coop Hakuba Store] Offers locally grown vegetables, fruits, and souvenirs. Approx. 5 minutes by car.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can minors stay at the hotel without an adult?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Minors are welcome to stay at Hotel La Vigne Hakuba. However, if all guests in a room are minors (under 18 years of age), we kindly request the submission of a written consent form signed by a parent or legal guardian.\\nPlease submit the consent form in advance via mail or email, or present it at the reception upon check-in on the day of arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can pregnant guests stay at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Expectant mothers are most welcome to stay with us. While we strive to ensure you have a relaxed and comfortable stay within our standard service boundaries, please note that we do not provide medical support. If you have any concerns regarding your physical condition, we kindly advise consulting your attending physician prior to your visit.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is food delivery (such as delivery pizza) permitted?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, food delivery services are available. We kindly ask that you receive your order from the delivery personnel at the 1st floor reception.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where are the pickup and drop-off locations for the shuttle bus?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u2022 To\/From Hotel: Front Entrance\\n\u2022 JR Hakuba Station & Hakuba Happo Bus Terminal: Our driver will be waiting near the arrival area holding a sign with the hotel name.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I check in and check out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please proceed to the reception on the 1st floor of the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change my payment method from payment upon arrival to advance payment?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, reservations booked with payment upon arrival can be changed to advance payment. Please note that procedure steps may vary depending on the booking website. If you wish to make a change, please contact the reception or reach out to us by phone or email.\\nTEL: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there restrooms available in the hotel lobby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"An accessible restroom is available on the 1st floor of the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the bedding arrangements in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Each bedroom in our guest rooms is furnished with Hollywood Twin beds. Upon request, we can arrange the beds into a double setup. Please inform us in advance if you prefer this configuration. Twin-type rooms feature 1 bedroom, while Suite-type rooms offer 2 to 3 bedrooms.\\nPlease check the layout of each room here:\\nhttps:\/\/lavigne.by-onko-chishin.com\/rooms\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer day-use plans?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not offer day-use plans.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is coffee available in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Coffee beans and brewing equipment are provided in each guest room.\\nPlease enjoy the majestic views of Hakuba while savoring a freshly brewed cup of coffee.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any amenities that guests may take home?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Disposable amenities such as room slippers and toothbrushes may be taken home.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I order items sold at the hotel for delivery?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you know which item you wish to order, please feel free to contact us.\\nTEL: +81-261-85-5166 (10:00 - 18:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there accessible parking for guests with disabilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have designated priority parking spaces for wheelchair users. As space is limited, we kindly ask that you contact us in advance if you wish to use one.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is a wine opener available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Wine openers are available in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I meet visitors in the lobby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask that you use the lobby or other public areas for meetings and appointments.\\nPlease note that non-registered guests are not permitted in guest room areas.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the toilets equipped with a bidet feature?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest room toilets are equipped with warm-water bidet features.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide body towels or sponges for washing?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Body towels are available in all guest rooms as part of our in-room amenities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer a laundry service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not offer laundry or dry cleaning services on-site. However, a washer-dryer is provided in your guest room for your convenience during your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is early check-in or late check-out available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Early check-in and late check-out may be accommodated depending on room availability. Additional charge: JPY 5,500 per 30 minutes.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a drop-off area at the entrance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, there is a porte-coch\u00e8re (drop-off area) at the main entrance. Our staff will be delighted to assist you with your luggage.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are pets other than dogs allowed to stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask for your understanding that pets are not permitted to stay at the hotel. If you are traveling with a guide dog or service dog, please contact us in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have a spa or beauty salon?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While we do not have a dedicated spa salon on-site, partner therapists can visit your guest room to provide treatments. Please contact us in advance for details regarding treatment options and pricing. TEL: +81-261-85-5166 (10:00-18:00) Email: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details about the hotel facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"On the 1st floor, you will find the Reception, Concierge Desk, Restaurant \\\"LA VIGNE DINING F\u00dbDO\\\", Changing Rooms, Locker Room, and Public Restrooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a bath in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Each guest room is equipped with a bathroom with a bathtub. Additionally, depending on the room type, some rooms feature a separate shower booth in addition to the bathtub.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have hair dryers in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hair dryers are available in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are televisions provided in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with a television.\\nYou can enjoy terrestrial digital broadcasting as well as various streaming services on the room TV. Please note that logging in with your own account is required to use streaming services.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have karaoke facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have karaoke facilities at our hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me about the amenities in the public bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that our hotel does not feature hot springs, public baths, or open-air baths.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please resend my booking confirmation email?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you wish to confirm your reservation details, we kindly ask you to contact us directly by phone.\\nTEL: +81-261-85-5166 (10:00 - 18:00)\\n*Please note that if you made your reservation through a booking site other than our official website, it may take some time for the reservation notification to reach the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the operating hours for the parking lot?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Parking is available both before check-in and after check-out. Please inform our reception staff when you wish to use it.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How much is the hot spring tax (bathing tax)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our hotel does not charge a hot spring tax (bathing tax).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are shampoo and conditioner provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Shampoo, conditioner, and body wash are provided in each guest room.\\nOur bath amenities feature an original blend crafted by TS AROMATIQUE STUDIO (aroma designer Tomoko Saito). Inspired by her visit to Hakuba to experience its local terroir, the scent incorporates essential oils extracted from grapes, allowing you to enjoy a subtle grape fragrance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are tables or desks available in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Each guest room is equipped with a table or a desk.\\nFor detailed information regarding room layouts and amenities, please visit the following page:\\n\u25b6 Room Layout Guide (Japanese \/ English)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are accommodation gift vouchers available for purchase?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We can prepare accommodation gift vouchers tailored to your specific stay requirements. Please feel free to contact us for further details.\\nTEL: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details about the buffet restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is served in a buffet style. Please enjoy a vibrant morning experience showcasing the rich terroir of Shinshu, featuring classic egg dishes, a fresh salad bar, Japanese selections, as well as live-cooking items such as buckwheat galettes freshly cooked on a teppan griddle and rice balls.\\n\\n\u2022 Hours: 7:00\u201310:00 (Last Order 9:30)\\n<Sample Menu (Subject to seasonal changes)>\\nHakuba buckwheat flour galette, Nanohana Miyuki egg omelet, Yatsugatake yogurt, homemade granola, fresh and warm Shinshu vegetables from contracted farms, Hakuba Shinshu salmon, Shinshu soba noodles, etc.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which floors are the guest rooms located on?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The guest rooms are located on the 2nd through 5th floors.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the capacity of the banquet room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not have meeting rooms or banquet facilities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is a reservation required for day-use bathing?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that there are no public bath facilities within the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please inform me of any scheduled maintenance or construction periods?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For details regarding maintenance schedules and closure dates, please kindly contact us by phone or email.\\nTEL: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the fragrance used within the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The entrance fragrance and bath amenities were crafted by Tomoko Saito, an aroma designer at TS AROMATIQUE STUDIO. Inspired by her visit to Hakuba and her firsthand experience of its local terroir, this bespoke scent incorporates essential oils extracted from grapes, offering a delicate touch of grape fragrance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What channels or streaming services are available on the in-room television?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guest room televisions offer terrestrial digital broadcasting and various streaming services. Please note that logging into your personal account is required to access streaming services.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me how to check restaurant availability?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For information regarding restaurant availability, please kindly contact us by telephone or email.\\nTEL: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I have your fax number?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Fax: +81-261-85-5167\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there tennis courts available near the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While there are no tennis courts on the hotel premises, facilities are available at the Hakuba Village Outdoor Green Park, located approximately a 7-minute drive from the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer any yoga classes or programs?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We currently do not offer any yoga programs or classes at Hotel La Vigne Hakuba.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are rice cookers available in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that rice cookers are not provided.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is the hotel all-inclusive?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hotel La Vigne Hakuba is not an all-inclusive hotel.\\nFood, beverages, and various services during your stay will incur additional charges depending on the content.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if the AI assistant cannot process my request?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We apologize for the inconvenience. Please contact us directly by telephone or email.\\nTEL: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please inform me about the available accommodation plans?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Accommodation plans vary depending on the season.\\nPlease check the latest plan details by clicking the \\\"Reservation\\\" button at the top right of our official website.\\nhttps:\/\/lavigne.by-onko-chishin.com\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are wheelchairs available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Wheelchairs are available for rental. Please contact us in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the front desk located?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The reception is located on the 1st floor.\\nOpening Hours: 6:00 - 22:00\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the bed sizes?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Bed sizes are as follows (depending on room type):\\n(W) 110 cm \u00d7 (L) 200 cm\\n(W) 120 cm \u00d7 (L) 200 cm\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I send my luggage to the hotel in advance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"When sending luggage to the hotel, please be sure to specify your check-in date and the name of the guest on the shipping voucher.\\n\\n[Shipping Address]\\nHotel La Vigne Hakuba c\/o Reception\\n3020-1116 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano 399-9301, Japan\\nTEL: +81-261-85-5166\\n\\n*Please note that we cannot accept items requiring temperature control, hazardous goods, or valuables.\\n*We cannot accept luggage sent cash on delivery or payment upon delivery.\\n*Bringing your tracking copy (shipper's receipt) on the day of check-in will ensure a smooth confirmation process.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the extension number for the front desk?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please dial extension 9 for the reception.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a children's play area in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that our hotel does not have a kids' room or children's play area.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How large are the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Room sizes vary depending on the room type.\\nWe offer a wide variety of rooms ranging from 53.96 sqm to 144.89 sqm, from twin rooms to suites.\\nFor further details, please visit the following link:\\nhttps:\/\/lavigne.by-onko-chishin.com\/rooms\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is the front desk open 24 hours?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, our staff are available at the front desk 24 hours a day.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is late check-out available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Early check-in and late check-out may be available depending on room availability.\\nAdditional charge: \u00a55,500 per 30 minutes.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a hotel concierge available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, our Concierge Desk is located in the 1st floor lobby of Hotel La Vigne Hakuba.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the nearest car rental company?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our concierge will be delighted to assist you with rental car arrangements. Please feel free to ask.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How many floors does the building have?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The building has 5 floors.\\nGuest rooms are located on the 2nd to 5th floors.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about breakfast for children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is served buffet style.\\nBreakfast rates vary depending on the season. Please contact us directly by email or phone for details.\\nEmail: lavigne@okcs.co.jp\\nTEL: +81-261-85-5166 (10:00\u201318:00)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the operating hours for the public bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that Hotel La Vigne Hakuba does not have a public bath.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you inform me about scheduled closing days and current operating status?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For details regarding scheduled closing days, please feel free to contact us by phone or email.\\nTEL: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I have dinner in my room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner is available via room service.\\nIn addition, DINING F\u00dbDO on the 1st floor offers French and Teppanyaki course meals featuring seasonal Shinshu ingredients (advance reservation required). Business hours are 18:00\u201322:00 (L.O. 21:00). Please visit our official website for further details.\\nhttps:\/\/lavigne.by-onko-chishin.com\/dining\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I walk around the hotel in nightwear (yukata) or room slippers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask that nightwear, bathrobes, and in-room slippers not be worn outside your guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any recommended events held at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Information regarding events held at Hotel La Vigne Hakuba can be found on the following page.\\nhttps:\/\/lavigne.by-onko-chishin.com\/event\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a French restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner Venue & Hours\\n1F LA VIGNE DINING F\u00dbDO\\nHours: 18:00\u201322:00 (L.O. 21:00)\\n\\n[French Cuisine]\\nWe present course menus that carefully bring out the aromas, individuality, and local heritage of seasonal ingredients nurtured by the nature of Hakuba and Nagano Prefecture, elevated with modern French sensibilities. Please enjoy \\\"Hakuba Gastronomy,\\\" savoring the climate and land of Shinshu with all five senses.\\n\\n[Teppanyaki]\\nFeaturing fresh local Shinshu ingredients, including Shinshu Premium Beef and seasonal vegetables cultivated in the cool highland climate. Enjoy the dynamic live experience as our chefs prepare your meal right before your eyes.\\n\\nAll course meals require advance reservation. Light meals designed to be paired with wine are also available. Please refer to our official website for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the guest rooms soundproofed?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our property features a condominium-style building structure designed with sound insulation between rooms in mind. While this offers a relatively peaceful and quiet environment, it is not completely soundproof, and sound may occasionally be heard depending on conditions.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any restaurants where children are not allowed?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Children are welcome at our restaurant. High chairs are available, so please kindly inform us when making your reservation.\\nPlease note that during the winter season, the Teppanyaki course is offered as an adult-only menu.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the suites and special rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Detailed floor plans for our suite rooms are available at the URL below. We hope this helps you visualize your stay with us.\\nhttps:\/\/lavigne.by-onko-chishin.com\/rooms\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a central operator service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We apologize for the inconvenience, but please contact us directly by phone or email.\\nTEL: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What baby amenities and equipment are available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Baby cots, diaper pails, and bed guards are available for rental upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details regarding the restaurant's \u00e0 la carte menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The \u00e0 la carte menu varies depending on the season and ingredient availability.\\nAs an example, you may view the menu on the following page:\\n\\nhttps:\/\/lavigne.by-onko-chishin.com\/dining\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding ski lift tickets?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer lift tickets for Happo-one Snow Resort and S-CLASS tickets for Hakuba Iwatake Snow Field.\\n*Subject to confirmation (details will be finalized around autumn before the season starts).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a lounge available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that we do not offer lounge service; however, comfortable sofas are available in the reception lobby for your waiting and meeting needs.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are early check-in and late check-in\/out available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Early check-in and late check-out may be accommodated depending on room availability. Additional fee: JPY 5,500 per 30 minutes.\\nPlease inform us in advance if your arrival time is significantly delayed or if you might miss your dinner reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How is housekeeping handled during consecutive stays?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For guests staying multiple nights, housekeeping services are provided once every two days.\\nShould you prefer not to have room cleaning or have other requests, please feel free to inform us.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any convenience stores in the vicinity?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u2022 Lawson Shinshu Hakuba Happo: 3 minutes by car \/ 17 minutes on foot\\n\u2022 Seven-Eleven Hakuba Misorano: 3 minutes by car \/ 18 minutes on foot\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"If paying on-site, when should the payment be settled?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Payment can be made during check-in or check-out.\\nUpon request, you may also settle your payment at any time during your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are snowboard rentals available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Rental Shop Spicy is located right next to Hotel La Vigne Hakuba. During the winter season, ski and snowboard rentals can also be reserved in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can we make a group reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We welcome group reservations. Please contact us directly by phone or email.\\nTEL: +81-261-85-5166 (10:00 - 18:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have rooms that can accommodate four guests in one room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer suite-type rooms suitable for up to four guests. Featuring spacious layouts, they are ideal for families or groups traveling together. For room layouts and further details, please visit the following link:\\nhttps:\/\/lavigne.by-onko-chishin.com\/rooms\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there elevators or escalators in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While we do not have escalators, there are two elevators available. Our staff will be delighted to assist you with your luggage, so please feel free to ask.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is your cancellation policy?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Cancellation fees may vary depending on the accommodation plan and booking method. Please be sure to review the details of your selected plan.\\nTo cancel your reservation, please complete the procedure through the booking website or travel agency used. Should you have any questions, please feel free to contact us by phone or email.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a same-day reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, same-day reservations are accepted subject to room availability. Please check room availability via our official website or other booking channels, or contact us directly by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any special privileges if I stay at the hotel on my birthday?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"[Arrangement of Flower Bouquets, Cakes, and Surprise Assistance]\\nWe would be delighted to assist with special arrangements such as anniversary cakes and flower bouquets. Please kindly inform us at the time of reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are snow chains required for driving in winter?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"During the winter season, snowfall and icy road conditions occur frequently around Hakuba Village. Therefore, winter tires (studless tires) or snow chains are mandatory.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are extra beds available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Sofa beds can be provided depending on the room type: Standard Twin (1 bed), Superior Twin (1 bed), Deluxe Twin (1 bed), Superior Suite (2 beds). Please click here for more details and floor plans of our room types.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are towels provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Bath towels and face towels are provided in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I reserve a time for dinner?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our French course and Teppanyaki dinners operate strictly by advanced reservation. Please click here for details and reservations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I add dinner on the day of my stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The French course and Teppanyaki dinners require advance reservations at least two days prior to your arrival date. During the winter season, an \u00e0 la carte menu is available for same-day dining. As peak hours can be quite busy, we kindly recommend reserving your table in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is ice cream available for purchase?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer gelato from a local gelateria through our room service menu. Flavors change with the seasons, so please enjoy them during your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change my booking plan after making a reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To change your reservation details, please complete the procedure through the booking website or travel agency where you made the booking. If you have any questions, please feel free to contact us by phone or email. *Please note that requests for changes to room type, dates, or adding guests may not be accommodated depending on room availability. *Price differences may apply depending on the changes.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is free Wi-Fi available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Complimentary Wi-Fi is available throughout the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are barrier-free rooms available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Except for a section of the 1st-floor restaurant, the hotel is designed to be step-free. An accessible universal toilet is also located on the 1st floor. Guests can move around inside the guest rooms without steps, except when accessing the terrace; however, please note that grab rails and other support features are unfortunately not installed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you sell alcoholic beverages?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While we do not have vending machines or a shop on the premises, alcoholic beverages may be ordered via room service.\\nRoom Service Menu\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I add breakfast on the day of my stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you wish to add breakfast, kindly inform reception by 10:00 PM on the previous day.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I reserve a parking space?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have ample parking space available for our guests, so reservations are not required.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do changes or cancellations work for reservations made through travel agencies or third-party websites (OTAs)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For changes or cancellations regarding reservations made through travel agencies or third-party booking channels, please contact the respective agency or site where you originally made your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there hot springs (onsen) near the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There are several hot spring facilities around the hotel. The following two are particularly popular and easy to access:\\n\\n\u25a0 Happo-no-Yu\\n- Distance: Approx. 5 minutes by car from the hotel\\n- A popular public bath located in the center of the Hakuba Happo area, featuring spacious indoor and open-air baths.\\n\\n\u25a0 Mimizuku-no-Yu\\n- Distance: Approx. 7 minutes by car from the hotel\\n- Known for its beautiful open-air bath offering stunning views of the Northern Alps, making it a local favorite.\\n\\nThere are also various other hot spring facilities in Hakuba Village. Please feel free to ask at the front desk for details regarding operating hours and directions.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I have not received my reservation confirmation email.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you have not received your confirmation email, it may be due to one of the following reasons:\\n- An incorrect email address was registered\\n- The email was routed to your spam\/junk folder, or blocked by mail settings\\n\\nIf you would like to confirm your reservation, we kindly ask you to contact us directly by phone.\\nTEL: +81-261-85-5166 (10:00\u201318:00)\\n*Please note that for reservations made through non-official booking sites, it may take some time for the reservation notification to reach the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is bottled mineral water provided in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Complimentary bottled mineral water is provided in your room. Additionally, the tap water in the room is safe for drinking.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change the number of guests after completing my reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To change your reservation details, please complete the procedure through the booking website or travel agency where you made the booking. If you have any questions, please feel free to contact us by phone or email.\\n*Changes to room type, dates, or adding guests may not be possible depending on room availability.\\n*Price differences may apply depending on the changes.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I use the hot spring or public bath for day use?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Kindly note that Hotel La Vigne Hakuba does not have hot spring, public bath, or open-air bath facilities on-site. However, there are several hot spring facilities located nearby.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a lunch reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we are currently not open for lunch service.\\nIf you are considering a group or tour booking, please feel free to contact the hotel directly.\\nTel: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I register as a member?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please register for membership via the following link:\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/signup\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have private baths available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not have private bath facilities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information on the autumn foliage status?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In Hakuba Village, due to differences in elevation, the autumn leaves can typically be enjoyed in stages from mid-September to early November.\\nThe peak viewing season is usually from mid- to late October.\\nFrom late October to early November, visitors can also admire the magnificent \\\"Three-Tiered Autumn Foliage\\\" (a magical view combining the white of the first snowfall, the red of autumn leaves, and the green of evergreen trees).\\n\\nUpdate (October 28, 2025): Although the leaves have been coloring slightly later than usual this year, the autumn colors have now reached the base of the mountains. With the first snowfall confirmed at higher elevations on October 27, guests can enjoy the beautiful three-tiered autumn foliage on clear days.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a bar in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While we do not have a dedicated bar, our dining venue, F\u00dbDO, features a wine cellar showcasing over 1,000 carefully selected Japanese wines.\\nPlease feel free to view our wine list here.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have a floor plan or hotel map?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please kindly check our floor map for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How should I enter the number of children when making a reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The policy varies depending on the booking website and stay plan. Please accurately enter the number and ages of children to confirm the applicable rate.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the approximate budget for dinner?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The dinner budget varies depending on the season and your selected course menu. Please check the following link for the latest information: https:\/\/lavigne.by-onko-chishin.com\/dining\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What payment methods are available for accommodation charges?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you wish to pay in advance, we can provide a credit card payment link or bank transfer details. For payments made on-site, we accept credit cards, cash, e-money, and QR code payments.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are seasonings available in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that Hotel La Vigne Hakuba does not offer seasoning rental or sales.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is massage service available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Massage services are available. Please inquire at the reception desk for details and arrangements.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you arrange a taxi for us?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We are pleased to arrange a taxi for you at the time of reservation or at the reception desk. During peak periods, it may take some time for taxis to arrive, so we recommend consulting with us in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any cafes or coffee shops inside the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"While there are no cafes inside the hotel, there are several wonderful cafes in the surrounding area:\\n\u30fbSounds Like Cafe (6-minute walk from the hotel)\\n\u30fbPenguin Cafe (5-minute walk from the hotel)\\n\u30fbHakuba Roastery (15-minute walk from the hotel)\\n\\nThere are also many other unique cafes located throughout Hakuba Village.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is in-room dining available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer a room service menu including light meals for your enjoyment. In addition, all guest rooms are fully equipped with an IH cooktop, microwave, refrigerator, and electric kettle, allowing you to bring your own ingredients and enjoy cooking in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is included in the breakfast menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is served buffet-style. Please enjoy classic egg dishes, a fresh salad bar, traditional Japanese items, as well as buckwheat galettes and rice balls freshly prepared on the teppan grill. Experience a delightful morning filled with the rich terroir of Shinshu.\\n\u30fbOpening hours: 7:00\u201310:00 (L.O. 9:30)\\n<Sample Menu (Subject to seasonal availability)>\\nHakuba buckwheat galette, Nanohana Miyuki egg omelet, Yatsugatake yogurt, homemade granola, fresh and warm Shinshu vegetables from contracted farms, Hakuba Shinshu salmon, Shinshu soba, etc.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What amenities are available for children and infants?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide children's pajamas. Baby cots, diaper pails, and bed guards are also available for loan upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the opening date and background of the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Opening date: December 19, 2024. Hotel La Vigne Hakuba is an alpine resort hotel offering 38 guest rooms in total, developed by List Development Co., Ltd. (President & CEO: Hiroyuki Kiuchi, Head Office: Yokohama, Kanagawa) of the List Group, and operated by Onko Chishin.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to stay with an infant under one year old?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, infants are most welcome. Baby cots, diaper pails, and bed guards are available for loan upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if I need to delay my check-in time?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please contact us if you expect to arrive significantly later than your scheduled arrival time or if you might be late for your dinner reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are drinks provided in the guest room refrigerator?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer complimentary mineral water as well as a selection of local Shinshu beverages and juices.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are toothbrush sets provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, toothbrush sets are provided in the room according to the number of guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are private rooms available in the hotel restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, the restaurant features 2 private rooms (capacity: 6 guests per room). They can accommodate up to 12 guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me the lunch menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we are currently not open for lunch.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the Teppanyaki dining?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We serve local, seasonal Shinshu ingredients, including Shinshu Premium Beef and seasonal vegetables nurtured by the cool plateau climate. Please enjoy the dynamic teppanyaki experience prepared right before your eyes by our skilled chefs.\\n\\n*Two seating times: 18:00 \/ 19:30\\n*Advance reservations are required at least 2 days prior to your visit.\\n*Prices vary depending on the season, so please contact us for details.\\nTEL: +81-261-85-5166 (10:00 - 18:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are baby cots available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we have baby cots available for rent upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a fitness gym?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that our hotel does not have a fitness gym.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are Yukata or room wear provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide two-piece top and bottom sleepwear in your room. Please kindly note that sleepwear, bathrobes, and room slippers are for use inside your guest room only and should not be worn in public areas.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I request a different size for the room wear?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide two-piece top and bottom sleepwear. Size guidelines are as follows:\\n\\nChildren's sizes (height):\\nS: 90\u2013120 cm\\nM: 100\u2013130 cm\\nL: 120\u2013140 cm\\n\\nAdult sizes (height):\\nM: 150\u2013165 cm\\nL: 160\u2013175 cm\\n3L: 180 cm or taller\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the restaurant menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner Venue & Hours:\\n1F LA VIGNE DINING F\u00dbDO\\nOperating Hours: 18:00 \u2013 22:00 (L.O. 21:00)\\n\\n[French Cuisine]\\nWe present course menus that bring out the aroma, individuality, and spirit of seasonal ingredients nurtured by the nature of Hakuba and Nagano, elevated through modern French sensibilities. Please savor \\\"Hakuba Gastronomy,\\\" experiencing the climate and soil of Shinshu through all five senses.\\n\\n[Teppanyaki]\\nWe offer local seasonal Shinshu ingredients, including Shinshu Premium Beef and fresh vegetables grown in the cool highland climate. Enjoy the dynamic teppanyaki experience prepared before your eyes by skilled chefs.\\n\\nAdvance reservations are required for all course meals. We also offer light meals to pair with our wine selection. Please check our official website for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I make a restaurant reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Course meals require full advance reservations at least 2 days prior to your visit.\\nDuring the winter season only, seat-only reservations are also accepted.\\nHowever, for \u00e0 la carte dining, we recommend making a reservation in advance, as same-day requests may not be accommodated depending on availability.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a sauna available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that there is no sauna in our hotel.\\nHowever, there is a sauna facility named \\\"From P\\\" located near the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer tableware for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"A complete set of tableware is provided in all guest rooms according to the number of staying guests. Should you require any additional items, please feel free to request them from our staff.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I bring outside food and drinks into the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You are welcome to bring food and beverages into your guest room.\\nFor hygiene management reasons, outside food and drinks are not permitted inside the restaurant, with the exception of food for infants (such as baby food and milk).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I leave my luggage with you before check-in or after check-out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we are pleased to store your luggage both before check-in and after check-out.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What room types do you offer?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer a variety of room types tailored to suit your stay style.\\nFor details regarding room size, layout, and amenities, please refer to the official page below.\\n\\n\u25a0 View Room Details\\nJapanese\\nEnglish\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are ski rentals available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For ski and snowboard gear, wear, and snowshoes, you may use \\\"SPICY (Echoland shop)\\\" located adjacent to the hotel.\\nSPICY (Echoland shop) Hours: 8:00\u201318:00\\n*Winter season only\\n*Operating hours for SPICY (Wadano, Iwatake, Tsugaike, and Happo Lounge shops) are 8:00\u201317:00.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a microwave available in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with a single-function microwave oven.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there vending machines in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that there are no vending machines available within the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is detergent sold separately for the laundry facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with a washer-dryer combo, and laundry detergent is provided free of charge.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have charging stations for electric vehicles?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We are equipped with two Terra Charge EV charging stations.\\nCashless payment available \/ Connector standard: Type 1 (J1772)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide directions to the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask you to contact us directly by phone or email for detailed directions.\\nTEL: +81-261-85-5166 (10:00\u201318:00)\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the average budget for lunch?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we are currently not open for lunch.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a reservation for breakfast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We will ask for your preferred dining time upon check-in.\\nIf you wish to add breakfast, please inform the reception by 10:00 PM on the previous day.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the hotel's smoking policy?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The entire hotel, including balconies and terraces, is strictly non-smoking. A designated smoking area is available outdoors on the 1st floor.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you accommodate dietary allergies?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you have any food allergies or dietary restrictions, please inform us when making your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I use Furusato Nozei (Hometown Tax) accommodation vouchers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hakuba Village Accommodation Subsidy Vouchers and Mitsukoshi Isetan Furusato Nozei Vouchers can be used.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is a welcome drink provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Fruit juice from Shinshu is available in your room's refrigerator. Please feel free to enjoy it.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information about your alcoholic beverage service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our hotel features a spacious wine cellar housing over 1,000 bottles of Japanese wine, carefully selected by our wine concierge who visits wineries throughout Japan. We would be delighted to offer recommendations tailored to your preferences during dinner, so please feel free to enjoy them.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details regarding breakfast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is served buffet-style. Please enjoy a vibrant morning experience featuring classic egg dishes, a fresh salad bar, Japanese cuisine, as well as buckwheat galettes prepared live on the teppan grill and freshly made rice balls, all highlighting the rich terroir of Shinshu.\\\\nHours: 7:00\u201310:00 (L.O. 9:30)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a shop inside the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please kindly note that there is no shop inside the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please share the room service menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For room service beverages, we offer Japanese wines, beer, apple juice, and more.\\\\nFor dining, we provide assorted appetizers, light snacks, sandwiches, and pasta. (Please note that menu items are subject to change depending on the season.)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there pajamas available for children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide nightwear for children. Please feel free to request them.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the designated smoking area located?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The designated smoking area is located outside on the 1st floor.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there washing machines available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with a washer-dryer combination unit.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer bicycle rentals?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"During the summer season, bicycle rental service is available exclusively for staying guests at the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can non-overnight guests use the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guests who are not staying at the hotel are also welcome to use our restaurant (dinner only).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are skincare products (lotion, face wash, makeup remover) provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide skincare products (toner, face wash, and makeup remover) from 'FAS', a fermented anti-aging care brand, in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information about the local weather?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please view the Hakuba Village live camera. You may check the weather information here.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to use the breakfast service without staying at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is exclusively available for hotel guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I reserve the shuttle service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you wish to use our shuttle service, please make a reservation when booking your stay, or contact us in advance by phone or email.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the hotel assist with special surprises?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u3010Arrangement of Flowers, Cakes, and Anniversary Surprises\u3011 We would be delighted to assist you with special arrangements such as anniversary cakes and flower bouquets. Please inform us when making your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I get to the hotel from the station?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We operate a shuttle service to and from JR Hakuba Station.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the breakfast hours?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hours: 7:00 - 10:00 (L.O. 9:30). Breakfast is served in a buffet style. Enjoy a vibrant morning experience highlighting the terroir of Shinshu, featuring classic egg dishes, a fresh salad bar, Japanese selections, as well as buckwheat galettes and rice balls cooked live on the teppan grill.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you recommend some activities available in the surrounding area?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In Hakuba Village, you can enjoy a wide variety of activities throughout all four seasons.\\nPlease visit the links below for details.\\n[Green Season]\\nhttps:\/\/lavigne.by-onko-chishin.com\/green\/\\n[Snow Season]\\nhttps:\/\/lavigne.by-onko-chishin.com\/snow\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about sightseeing spots in the area?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Set against the majestic North Alps, Hakuba offers outdoor activities throughout the year and captivating scenery in every season. The surrounding region features rich natural landscapes such as the Azumino area, Karuizawa, and the Tateyama Kurobe area in Toyama Prefecture, alongside historical and cultural sightseeing spots.\\nPlease see here for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I confirm my reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may confirm your reservation details through the automatic confirmation email sent when your booking was completed, or via your account page on the booking website. If you have any questions, please feel free to contact us by phone or email.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you arrange an anniversary cake for us?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We would be delighted to assist with arrangements for anniversary cakes, bouquets, and other special requests.\\nPlease inform us at the time of reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any restaurants open for lunch on the hotel premises?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not have any restaurants open for lunch on-site.\\nFor group or tour lunch inquiries, please contact the hotel directly.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the maximum capacity for each guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The capacity varies depending on the room type:\\n- La Vigne Suite: Up to 6 guests\\n- Junior Suite: Up to 4 guests\\n- Superior Suite: Up to 5 guests (includes 1 sofa bed)\\n- Standard Suite: Up to 4 guests\\n- Deluxe Twin: Up to 3 guests (includes 1 sofa bed)\\n- Superior Twin: Up to 3 guests (includes 1 sofa bed)\\n- Standard Twin: Up to 3 guests (includes 1 sofa bed)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a timetable for the shuttle bus service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer shuttle services to the following locations:\\n[Year-round] JR Hakuba Station, Hakuba Happo Bus Terminal\\n[Winter Season] Happo-One Ski Resort (Nakiyama Slope), Hakuba Goryu & HAKUBA47 (HAKUBA47 Gondola Station)\\n[Summer Season] Iwatake Mountain Resort\\n\\nShuttle transfers during the summer season require advance reservations.\\nFor the winter season, scheduled shuttle services are planned (timetable is currently to be determined).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I cancel my reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To cancel your booking, please proceed through the booking website or travel agency where your reservation was originally made. If you have any questions, please contact us by phone or email.\\nCancellation fees may vary depending on the accommodation plan or booking channel. Please be sure to check the details of your specific plan.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How many guest rooms are available at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hotel La Vigne Hakuba offers a total of 38 guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the guest rooms equipped with a kitchen?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms feature a fully equipped kitchen, including an IH cooking heater, refrigerator, microwave, electric kettle, and other cooking essentials.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is a beverage menu available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please view our wine list at the following link:\\nhttps:\/\/lavigne.by-onko-chishin.com\/craft-wine\/\\n\\nFor inquiries regarding non-alcoholic beverages or other drinks, please feel free to contact us.\\nTEL: +81-261-85-5166 (10:00\u201318:00)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the bathrooms in the guest rooms supplied with hot spring water?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The baths in the guest rooms use heated tap water.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the dinner hours?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner hours: 18:00\u201322:00 (Last Order: 21:00).\\nPlease note that dinner courses are served in two seating times.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What type of bathroom and toilet facilities do the guest rooms have?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Bathroom and toilet specifications vary depending on the room type:\\n\\n\u2022 La Vigne Suite: 1 View Bath with Northern Alps view (separate toilet), 2 Shower rooms\\n\u2022 Junior Suite: 1 Bathroom (separate toilet), 1 Shower room (separate toilet)\\n\u2022 Superior Suite: 1 Bathroom (combination unit), 1 Shower room (combination unit)\\n\u2022 Standard Suite: 1 View Bath (separate toilet), 1 Shower room (separate toilet)\\n\u2022 Deluxe Twin: 1 Bathroom (separate toilet)\\n\u2022 Superior Twin: 1 View Bath (separate toilet)\\n\u2022 Standard Twin: 1 Bathroom (separate toilet)\\n\\nPlease refer to our official website for room floor plans and further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is laundry service or a coin laundry available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with a washer-dryer combination unit.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a restaurant on the premises?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"At LA VIGNE DINING F\u00dbDO, we serve French cuisine and teppanyaki. For more details, please visit our official website.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide nightwear?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide two-piece nightwear sets for your comfort.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can children share a bed with adults?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Children aged 2 and under may stay free of charge when sharing a bed with an adult.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there menus available for children and toddlers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer dedicated children's menus. For details, please feel free to contact us by email or phone.\\n\\nEMAIL: lavigne@okcs.co.jp\\nTEL: +81-261-85-5166 (10:00\u201318:00)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you provide details regarding the cookware and kitchen equipment in the rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with an IH cooktop, refrigerator, microwave, and electric kettle.\\n\\nIn addition, various kitchen utensils are available for loan upon request. Please feel free to ask our team.\\n<Kitchen Utensils>\\nKitchen knife, cutting board, pot, frying pan, plastic wrap, ladle, spatula, kitchen shears, paper towels, dishwashing liquid\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I make a reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please use the vacancy search on our official website to make a reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me the cost of breakfast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast rates vary depending on the season. Please contact us directly by email or phone for details.\\n\\nEmail : lavigne@okcs.co.jp\\nTEL : +81-261-85-5166\uff0810:00\u201318:00\uff09\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What rental items and equipment are available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide nail clippers, sewing kits, extension cords, iron\/ironing board, charging cables, plug adapters, curling irons, straight irons, ice pillows, ice packs, thermometers, cookware, baby cots, diaper pails, bed guards, and board games.\\n*Please note that items are limited in quantity and may be in use.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is the public bath a hot spring (onsen)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hotel La Vigne Hakuba does not feature hot springs, public baths, or open-air baths on-site. However, there are several hot spring facilities located nearby.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How far in advance may I make a room reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Depending on the month of your stay, we accept inquiries and reservations up to eight months in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I check room availability?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Room availability changes constantly. Please check the reservation page on our official website for the most up-to-date information.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kind of view can I expect from the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Depending on the room type, we offer rooms facing either the majestic Northern Alps or Hakuba Village.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is parking available at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer complimentary parking for up to 53 vehicles.\\n\\nFirst Parking Lot: 17 spaces (outdoor)\\nSecond Parking Lot: 36 spaces (outdoor)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a dress code?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Kindly note that guests are respectfully asked to refrain from wearing room slippers, loungewear, or bathrobes when visiting the restaurant. Aside from this, there is no specific dress code.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is room service available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, room service is available. We offer a selection of Japanese wines, local craft beers, and locally produced juices for your enjoyment.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please inform me of the accommodation rates?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Room rates vary depending on the accommodation plan, season, and room availability. Please refer to the reservation page on our official website for the latest rates.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What amenities and room facilities are provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"[In-Room Facilities]\\nTV \/ Refrigerator \/ Washer-Dryer \/ Microwave \/ Humidifier \/ Kettle \/ Hair Dryer \/ Bidet Toilet \/ Teacups \/ Glasses \/ Safe (Complimentary) \/ Air Conditioning & Heating (Individual control) \/ Wi-Fi Access\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I stay at the hotel with my pet?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask that guests refrain from bringing pets to the hotel. For guide dogs and assistance dogs, please contact us in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the accommodation rates for children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Children's rates vary depending on the booking website and accommodation plan. Please enter the correct number of guests and their ages when making your reservation to view the applicable rates.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Contact Information\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please find our contact details below.\\nAddress: 3020-1116 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano\\nTEL: +81-261-85-5166\\nFAX: +81-261-85-5167\\nEmail: lavigne@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there ski resorts nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Nearby ski resorts include Happo-one Ski Resort, Hakuba Goryu, and Hakuba47. Complimentary shuttle services are available to select ski resorts. For further details regarding the ski resorts, please visit: https:\/\/www.hakubavalley.com\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you provide details about dinner options?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner Venue & Operating Hours\\n1F LA VIGNE DINING F\u00dbDO\\nOperating Hours: 18:00\u201322:00 (L.O. 21:00)\\n*Hours may vary depending on the season.\\n\\n[French Cuisine]\\nWe present course dining that thoughtfully brings out the distinct aromas and characteristics of seasonal ingredients from Hakuba and across Nagano, elevated through contemporary French sensibilities. Savor \\\"Hakuba Gastronomy,\\\" created to immerse your five senses in the local climate and land.\\n\\n[Teppanyaki]\\nFeaturing local seasonal Shinshu ingredients, including Shinshu Premium Beef and seasonal vegetables cultivated in the cool highland climate. Enjoy the vibrant experience of skilled chefs preparing your meal right before your eyes.\\n\\n*Advance reservations are required for course meals. Light meals paired with fine wine are also available. Please refer to our official website for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the check-in and check-out times?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Check-in: From 15:00\\nCheck-out: Until 11:00\\n*Times may vary depending on the accommodation plan.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer a shuttle service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide shuttle services to the following destinations:\\n[Year-round] JR Hakuba Station, Hakuba Happo Bus Terminal\\n[Winter] Happo-one Ski Resort (Nakiyama Slope), Hakuba47 Winter Sports Park\\n[Summer] Iwatake Mountain Resort\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a communal public bath at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that our hotel does not feature communal public bath facilities.\"\n      }\n    }\n  ]\n}<\/script>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28229","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - HOTEL LA VIGNE HAKUBA by Onko Chishin<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lavigne.by-onko-chishin.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - HOTEL LA VIGNE HAKUBA by Onko Chishin\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lavigne.by-onko-chishin.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"HOTEL LA VIGNE HAKUBA by Onko Chishin\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lavigne.by-onko-chishin.com\/wp-content\/uploads\/2024\/10\/\u30e2\u30eb\u30b2\u30f3\u30ed\u30fc\u30c8-06.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/faq\\\/\",\"url\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/faq\\\/\",\"name\":\"FAQ - HOTEL LA VIGNE HAKUBA by Onko Chishin\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/#website\"},\"datePublished\":\"2026-10-06T01:43:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u30db\u30fc\u30e0\",\"item\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/\",\"name\":\"\u30db\u30c6\u30eb \u30e9 \u30f4\u30a3\u30fc\u30cb\u30e5 \u767d\u99ac by \u6e29\u6545\u77e5\u65b0\",\"description\":\"HOTEL LA VIGNE HAKUBA by Onko Chishin \",\"publisher\":{\"@id\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/#organization\"},\"alternateName\":\"\u30db\u30c6\u30eb \u30e9 \u30f4\u30a3\u30fc\u30cb\u30e5 \u767d\u99ac\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/#organization\",\"name\":\"HOTEL LA VIGNE HAKUBA by Onko Chishin\",\"alternateName\":\"\u30db\u30c6\u30eb \u30e9 \u30f4\u30a3\u30fc\u30cb\u30e5 \u767d\u99ac\",\"url\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/Group-151.png\",\"contentUrl\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/Group-151.png\",\"width\":248,\"height\":230,\"caption\":\"HOTEL LA VIGNE HAKUBA by Onko Chishin\"},\"image\":{\"@id\":\"https:\\\/\\\/lavigne.by-onko-chishin.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - HOTEL LA VIGNE HAKUBA by Onko Chishin","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/lavigne.by-onko-chishin.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - HOTEL LA VIGNE HAKUBA by Onko Chishin","og_url":"https:\/\/lavigne.by-onko-chishin.com\/en\/faq\/","og_site_name":"HOTEL LA VIGNE HAKUBA by Onko Chishin","og_image":[{"width":1000,"height":600,"url":"https:\/\/lavigne.by-onko-chishin.com\/wp-content\/uploads\/2024\/10\/\u30e2\u30eb\u30b2\u30f3\u30ed\u30fc\u30c8-06.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/lavigne.by-onko-chishin.com\/en\/faq\/","url":"https:\/\/lavigne.by-onko-chishin.com\/en\/faq\/","name":"FAQ - HOTEL LA VIGNE HAKUBA by Onko Chishin","isPartOf":{"@id":"https:\/\/lavigne.by-onko-chishin.com\/en\/#website"},"datePublished":"2026-10-06T01:43:37+00:00","breadcrumb":{"@id":"https:\/\/lavigne.by-onko-chishin.com\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/lavigne.by-onko-chishin.com\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/lavigne.by-onko-chishin.com\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u30db\u30fc\u30e0","item":"https:\/\/lavigne.by-onko-chishin.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/lavigne.by-onko-chishin.com\/en\/#website","url":"https:\/\/lavigne.by-onko-chishin.com\/en\/","name":"\u30db\u30c6\u30eb \u30e9 \u30f4\u30a3\u30fc\u30cb\u30e5 \u767d\u99ac by \u6e29\u6545\u77e5\u65b0","description":"HOTEL LA VIGNE HAKUBA by Onko Chishin ","publisher":{"@id":"https:\/\/lavigne.by-onko-chishin.com\/en\/#organization"},"alternateName":"\u30db\u30c6\u30eb \u30e9 \u30f4\u30a3\u30fc\u30cb\u30e5 \u767d\u99ac","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/lavigne.by-onko-chishin.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/lavigne.by-onko-chishin.com\/en\/#organization","name":"HOTEL LA VIGNE HAKUBA by Onko Chishin","alternateName":"\u30db\u30c6\u30eb \u30e9 \u30f4\u30a3\u30fc\u30cb\u30e5 \u767d\u99ac","url":"https:\/\/lavigne.by-onko-chishin.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/lavigne.by-onko-chishin.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/lavigne.by-onko-chishin.com\/wp-content\/uploads\/2024\/06\/Group-151.png","contentUrl":"https:\/\/lavigne.by-onko-chishin.com\/wp-content\/uploads\/2024\/06\/Group-151.png","width":248,"height":230,"caption":"HOTEL LA VIGNE HAKUBA by Onko Chishin"},"image":{"@id":"https:\/\/lavigne.by-onko-chishin.com\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/lavigne.by-onko-chishin.com\/en\/wp-json\/wp\/v2\/pages\/28229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lavigne.by-onko-chishin.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lavigne.by-onko-chishin.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lavigne.by-onko-chishin.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lavigne.by-onko-chishin.com\/en\/wp-json\/wp\/v2\/comments?post=28229"}],"version-history":[{"count":0,"href":"https:\/\/lavigne.by-onko-chishin.com\/en\/wp-json\/wp\/v2\/pages\/28229\/revisions"}],"wp:attachment":[{"href":"https:\/\/lavigne.by-onko-chishin.com\/en\/wp-json\/wp\/v2\/media?parent=28229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}